Rhiannon Peterson
Greencastle
Summary
Dynamic professional with experience at CVS Pharmacy, excelling in prescription processing and customer service. Proven ability to manage inventory and resolve customer inquiries effectively. Strong attention to detail and exceptional communication skills ensure compliance and enhance patient satisfaction. Committed to maintaining high safety standards and fostering teamwork in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Lifeguard
Beaver Creek Country Club
Boonsboro
05.2022 - 09.2024
- Monitored pool area to ensure safety of all patrons and staff.
- Enforced facility rules and regulations to maintain a safe environment.
- Responded promptly to emergencies with first aid and rescue techniques.
- Conducted regular equipment checks to ensure functionality and safety.
- Assisted in organizing community swim events for public engagement.
- Enforced all safety regulations and posted rules for patrons.
- Monitored swimmers to ensure safety in the pool area.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Performed regular cleaning and maintenance of pool equipment.
- Cleaned, brushed and vacuumed pool to keep clean.
- Used training and medical supplies to examine injured people and administer first aid.
- Filled out incident and accident reports and submitted to supervisor.
Pharmacy Technician
CVS Pharmacy
Hagerstown
12.2023 - 06.2024
- Processed prescription orders accurately and efficiently for diverse customer needs.
- Assisted pharmacists in preparing medications and maintaining inventory levels.
- Managed customer transactions and handled cash register operations diligently.
- Educated patients on medication usage, side effects, and storage requirements.
- Maintained a clean and organized work environment to ensure safety standards.
- Collaborated with healthcare professionals to resolve prescription-related inquiries.
- Utilized pharmacy software to track prescriptions and manage patient profiles.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Prepared prescription transfers to other pharmacies.
Crew Member
Dunkin' Donuts
Maugansville
12.2022 - 03.2023
- Prepared fresh coffee and baked goods for customer orders.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Assisted team members with food preparation and service tasks.
- Followed food safety guidelines to ensure product quality and safety.
- Provided exceptional customer service by addressing inquiries and concerns.
- Restocked supplies and ingredients to support smooth operations.
- Collaborated with team members to improve workflow during peak hours.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Barn Manager
Vixen Hollow Equestrian Center
Smithsburg
03.2020 - 08.2022
- Managed daily barn operations and maintained cleanliness of facilities.
- Oversaw feeding schedules and ensured proper nutrition for all horses.
- Coordinated veterinary visits and maintained health records for each animal.
- Monitored horse behavior and reported any signs of distress or illness.
- Supervised feeding schedules according to individual requirements of each horse.
- Responded quickly to emergency situations involving horses such as colic or injury.
- Maintained tidy barn by sweeping, cleaning and organizing feed and materials.
- Cared for horses by blanketing, cleaning stalls, feeding and watering.
- Delivered basic equine medical care skills such as bandaging, wrapping and medication administration.
Education
High School Diploma -
James Buchanan High School
Mercersburg, PA05-2022
Some College (No Degree) - Psychology
Shippensburg University of Pennsylvania
Shippensburg, PASkills
- Pool surveillance
- Emergency response
- Prescription processing
- Medication preparation
- Customer transactions
- Inventory management
- Attention to detail
- Time management
- Effective communication
- Team collaboration
- Problem solving
- Customer service
- Communication skills
- Organizational skills
- Heavy lifting
- Verbal and written communication
- Tech-Savvy
Accomplishments
- member of NHS in high school
Languages
English
Full Professional
Spanish
Elementary
Timeline
Pharmacy Technician
CVS Pharmacy
12.2023 - 06.2024
Crew Member
Dunkin' Donuts
12.2022 - 03.2023
Lifeguard
Beaver Creek Country Club
05.2022 - 09.2024
Barn Manager
Vixen Hollow Equestrian Center
03.2020 - 08.2022
High School Diploma -
James Buchanan High School
Some College (No Degree) - Psychology
Shippensburg University of Pennsylvania
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