RIA SARGEANT
Philadelphia
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Strong academic performance and willingness to learn. Eager to build upon success in areas such as patient care and Pediatric clinical skills. Noted for attention to detail, work ethic, and team mindedness.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Program Support Specialist
High Focus Centers
08.2024 - Current
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified Therapists of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
ParaEducator
CADES (GCMS)
10.2021 - 07.2024
- Implementation of individual Behavior Plans and protocols, with support from BCBA and classroom teachers
- Ability to manage resistive behaviors such as aggression, non-compliance, elopement, and verbal disruption using trained crisis prevention and intervention techniques
- Ability to assist in physical care of students including toileting, feeding, and other self-help skills
Branch Sales Representative
Police and Fire Credit Union
04.2021 - 10.2021
- Consistently deliver a high level of member service through the execution of the TME Sales and Service process
- Develop and maintain the ability to perform the requirements associated with each side of the branch office - i.e., completing membership applications, loan applications, resolving account issues while working on the sales side of the office while also being able to perform all cash related responsibilities associated with the service side of the office
Administrative Assistant
Precious Cargo Transportation
08.2020 - 04.2021
- Answer and direct phone calls to relevant staff
- Scheduling meetings and appointments
- Order supplies for patients and have the team schedule deliveries
Teller/Member Service Representative
Philadelphia Federal Credit Union
06.2019 - 08.2020
- Managed primary customer service transaction
- Achieved an excellent drawer balancing record of zero shortages or overages
- Educated members on online services offerings and mobile apps
- Opened new accounts, offered several types of loans, assisted with loan payment options and maintenance needs
Senior Associate Cashier
Acme Markets
11.2018 - 08.2019
- Greeting and directing visitors to the organization
- Writing and issuing emails to the teams and department on behalf of the team
- Scheduling meetings and interviews for potential nurse aides
- Utilized Microsoft Office to better organized meetings
Medical Assistant
All State Career School
01.2015 - 11.2018
- Greeted customers as they arrive and take payments from customers in exchange for goods or services
- Provided customers with information regarding products, responded to customer complaints, and directed customers to the right department
- Assumed leadership role when in the Manager's absence
Education
Licensed Practical Nursing - Practical Nursing
Prism Career Institute
Philadelphia, PA11.2025
Skills
- MS Excel
- Word
- PowerPoint
- Sales Force
- Microsoft Outlook
- Data Entry
- File Retrieval
- Customer Service
- Office Administration
Certification
Adult and Pediatric First Aid/CPR/AED, American Red Cross, 11/01/25
Timeline
Program Support Specialist
High Focus Centers
08.2024 - Current
ParaEducator
CADES (GCMS)
10.2021 - 07.2024
Branch Sales Representative
Police and Fire Credit Union
04.2021 - 10.2021
Administrative Assistant
Precious Cargo Transportation
08.2020 - 04.2021
Teller/Member Service Representative
Philadelphia Federal Credit Union
06.2019 - 08.2020
Senior Associate Cashier
Acme Markets
11.2018 - 08.2019
Medical Assistant
All State Career School
01.2015 - 11.2018
Licensed Practical Nursing - Practical Nursing
Prism Career Institute
Adult and Pediatric First Aid/CPR/AED, American Red Cross, 11/01/25
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