Ricardo Mills II
Canonsburg
Summary
Dynamic Shift Manager with proven expertise at Rite Aid in optimizing inventory control and enhancing team performance. Skilled in cash handling and reconciliation, I foster a collaborative environment while effectively delegating tasks. Committed to maintaining compliance and operational excellence, I consistently drive improvements in service delivery and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Shift Manager
Rite Aid
Canonsburg, PA
12.2020 - 06.2025
- Assisted in daily operations and workflow management during shifts.
- Coordinated team schedules to ensure adequate staffing and coverage.
- Learned safety protocols and procedures to maintain a secure work environment.
- Supported inventory management by organizing stock and maintaining cleanliness.
- Executed cash handling processes accurately during shift transitions.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Assistant Manager
Family Dollar
Canonsburg, PA
05.2018 - 11.2020
- Coordinated team schedules to enhance operational efficiency and improve service delivery.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained and mentored new staff, fostering a collaborative work environment.
- Analyzed customer feedback to identify areas for service improvement and client retention.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Monessen Sr High
Monessen, PA06-1992
Skills
- Opening and closing procedures
- Energetic and enthusiastic
- Delegating work
- Inventory control
- Flexible schedule
- Supply ordering
- Compliance
- Shift leadership
- Shift checklists
- Problem-solving
- Inventory management
- Cash handling and reconciliation
Timeline
Shift Manager
Rite Aid
12.2020 - 06.2025
Assistant Manager
Family Dollar
05.2018 - 11.2020
High School Diploma -
Monessen Sr High