Richard Howe
Morgantown,PA
Summary
Professional Developer with extensive hands-on experience delivering high-impact automations in healthcare, finance, and manufacturing. Achieved $1.5M in annual savings using UiPath Document Understanding and established multiple RPA Centers of Excellence. Certified in both Blue Prism and UiPath (including Specialized AI), showcasing deep technical proficiency and a continuous-improvement mindset.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Developer / Senior Consultant
Reveal Group, an Ashling Partners Company
02.2022 - Current
- Implemented Conversational AI Solutions: Designed and delivered AI-driven workflows using a ChatGPT-like interface integrated via APIs with UiPath automations, resulting in a seamless, conversational user experience
- Developed Document Understanding Automations (Healthcare): Replaced manual processes for incoming prior-authorization faxes and weekly Prescription Drug List (PDL) updates, saving approximately $1.5M annually
- Migrated Automation Platforms: Converted an existing Blue Prism solution into a scalable UiPath implementation, boosting performance and maintainability
- Earned Multiple Certifications: Blue Prism Developer, UiPath RPA Associate, UiPath Advanced Developer, UiPath Professional Developer, UiPath Professional Specialized AI
- Coached Team Members: Mentored peers on automation best practices and advanced problem-solving, fostering a collaborative, high-performing environment
Lead RPA Developer
WestRock. Inc
01.2021 - 02.2022
- Blue Prism Development: Designed, built, and deployed automations for manufacturing operations (billing, invoicing, data reconciliation, reporting), enhancing process efficiency
- Established Production Support Model: Created an RPA Center of Excellence (COE) production support framework and mentored junior RPA developers
- Instituted Best Practices: Developed and promoted standard methodologies for process creation, automation design, and object management within the COE
RPA Developer
Optomi Professional Services (Contracted to WestRock. Inc)
06.2020 - 01.2021
- Blue Prism Development: Built a new automated process that significantly reduced time and costs for WestRock’s Compliance team
- Automation Enhancement: Improved execution speed, reliability, and completion rates of existing automations for the Accounting Dept
- Fault Correction: Identified and resolved flawed logic in legacy automations, increasing success rates and minimizing negative business impacts
- Work Ethic: Demonstrated a detail-oriented, organized, and client-focused approach across automation initiatives
Contract Developer
Databridge Software, Inc.
10.2019 - 05.2020
- Developed API Documentation Platform: Led the creation of an internal documentation site at a large university, enhancing developer collaboration and knowledge sharing
Business Technology Project Leader
Vanguard Group, Inc.
08.2017 - 10.2019
- Developed Blue Prism Solutions: Implemented three new automated processes, updated existing code, and partnered with IT on continuous improvement initiatives
- Mitigated Privacy Risks: Identified and corrected logic issues in production processes, safeguarding client data and preventing negative impacts
- Administered Blue Prism Robot Controller: Managed 40+ robots in a virtual VDI VLAN environment, ensuring reliable execution and minimal downtime
- Resolved Operational Issues: Provided on-demand troubleshooting and delivered effective solutions for automation roadblocks
- Led Technical Guidance: Advised IT peers and Center of Excellence (COE) members on best practices for automation design and development
- Communicated Effectively: Facilitated daily stand-ups, participated in technical discussions, and updated COE leadership on progress and challenges
- Documented Processes: Demonstrated strong writing skills using Confluence/JIRA to maintain thorough, up-to-date process documentation
IT Production Support – Project Administrator
Vanguard Group, Inc.
06.2005 - 08.2017
- Provided Technical Support: Delivered expert assistance for Vanguard’s system applications and website, triaging and prioritizing issues for internal and external clients
- Monitored Production: Proactively identified and addressed production defects, maintaining system integrity and availability
- Managed Communication: Served as liaison between business/client users and IT, ensuring clear and actionable updates
- Delivered Updates: Communicated large-scale changes to internal business units/clients, facilitating effective continuity planning
- Served as Escalation Point: Acted as primary contact for associates, IT managers, and business stakeholders regarding critical production issues
- Facilitated Resolution: Coordinated solutions for high-profile incidents, minimizing impact on operations
Education
Bachelor of Arts (B.A.) - Psychology, Advertising
Penn State
University Park, PASkills
- RPA & AI: UiPath (Studio, Orchestrator, Document Understanding), Blue Prism, Conversational AI
- Technical Competencies: APIs, SQL, Intelligent Document Processing (IDP), Production Support
- Process Improvement: COE Best Practices, Agile/Scrum, Project Management
- Leadership & Communication: Problem Solving, Team Leadership, Client Relationship Management, Critical Thinking
Websites
Certification
- UiPath Certified Professional Advanced RPA Developer (UiARD)
- UiPath Certified Professional Associate RPA Developer (UiRPA)
- UiPath Certified Professional Specialized AI Professional (UiSAIv1)
- Blue Prism Certified Professional Developer (APD01 and AD01)
Timeline
Developer / Senior Consultant
Reveal Group, an Ashling Partners Company
02.2022 - Current
Lead RPA Developer
WestRock. Inc
01.2021 - 02.2022
RPA Developer
Optomi Professional Services (Contracted to WestRock. Inc)
06.2020 - 01.2021
Contract Developer
Databridge Software, Inc.
10.2019 - 05.2020
Business Technology Project Leader
Vanguard Group, Inc.
08.2017 - 10.2019
IT Production Support – Project Administrator
Vanguard Group, Inc.
06.2005 - 08.2017
- UiPath Certified Professional Advanced RPA Developer (UiARD)
- UiPath Certified Professional Associate RPA Developer (UiRPA)
- UiPath Certified Professional Specialized AI Professional (UiSAIv1)
- Blue Prism Certified Professional Developer (APD01 and AD01)
Bachelor of Arts (B.A.) - Psychology, Advertising
Penn State
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