Richard Pacropis
West Pikeland
Summary
Motivated and detail-oriented student with experience in fast-paced customer-facing roles. Demonstrated strong communication and service skills while efficiently managing multiple responsibilities. Proficient in CRM platforms, including Salesforce and Google Sheets, with hands-on experience in data tracking and supporting sales and operations processes.
Overview
9
9
years of professional experience
Work History
Food Runner
ChopHouse Grille
Exton
06.2025 - 04.2026
- Delivered food from kitchen to guests quickly and accurately, ensuring proper presentation and order details
- Employed strong organizational skills to handle high-volume service periods without compromising quality.
Front Desk Associate
ACAC Fitness & Wellness Center
West Chester
02.2023 - 04.2024
- Demonstrated leadership and organizational abilities by coordinating training schedules and overseeing daily Kid Zone operations
- Managed member check-ins and supported front desk functions while delivering a high level of customer service
- Maintained a professional, organized, and welcoming environment for members and guests
- Guided members through membership options and promoted facility amenities to enhance client engagement and satisfaction
Server
The Gables Restaurant
Chadds Ford
06.2017 - 09.2017
- Coordinated with kitchen staff and resolved customer concerns, enhancing communication and multitasking skills
- Maintained clean, organized workspace while collaborating with team members to support efficient operations
- Operated POS terminals to input orders, split bills, and calculate totals.
- Delivered excellent customer service in fast-paced restaurant environment, contributing to positive dining experiences
Delivery Driver
Dominos Pizza Inc.
West Chester
06.2017 - 09.2017
- Optimized delivery routes to ensure timely service in fast-paced environment
- Executed accurate and timely delivery of orders to enhance customer satisfaction
- Processed cash/card transactions while providing exceptional customer service
Education
Some College (No Degree) - Communications
West Chester University of Pennsylvania
West Chester, PA05-2026
Skills
- Customer service and sales
- Time management
- Workload Prioritization
- Strong communication skills
- Social perceptiveness
- Critical thinking
- Mathematics skills
- Computer literacy and hardware knowledge
Timeline
Food Runner
ChopHouse Grille
06.2025 - 04.2026
Front Desk Associate
ACAC Fitness & Wellness Center
02.2023 - 04.2024
Server
The Gables Restaurant
06.2017 - 09.2017
Delivery Driver
Dominos Pizza Inc.
06.2017 - 09.2017
Some College (No Degree) - Communications
West Chester University of Pennsylvania