Summary
Work History
Education
Skills
Timeline
Generic

Richard Szubzda

Pocono Pines

Summary

Dynamic and detail-oriented professional with extensive experience in customer service and food preparation at Nola Cafe. Proven ability to enhance operational efficiency and maintain high standards of cleanliness. Skilled in recipe-based cooking and adept at fostering teamwork to achieve exceptional dining experiences. Committed to delivering quality and satisfaction in fast-paced environments.

Work History

Cook/Barista

Nola Cafe
  • Prepared high-quality food items following standardized recipes and safety protocols.
  • Maintained cleanliness and organization of kitchen workstations to ensure compliance with health regulations.
  • Assisted in inventory management by tracking ingredient usage and restocking supplies as needed.
  • Collaborated with team members to streamline meal preparation processes, enhancing efficiency during peak hours.
  • Monitored cooking times and temperatures to ensure food quality and prevent waste.

Groundskeeper

Ultimate Innovations
2024 - 2025
  • Maintained landscape aesthetics through regular mowing, trimming, and planting tasks.
  • Operated groundskeeping equipment to ensure efficient maintenance of outdoor spaces.
  • Assisted in developing seasonal planting schedules and strategies for optimal growth.
  • Implemented waste management protocols to enhance site cleanliness and organization.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping
  • Increased lifespan of outdoor furniture and fixtures through regular cleaning and maintenance.
  • Assisted with irrigation system maintenance and repair.

Shift Supervisor

Billabong
2023 - 2024
  • Supervised daily operations, ensuring adherence to company policies and procedures.
  • Trained and mentored team members on product knowledge and customer service standards.
  • Implemented inventory management processes to optimize stock levels and reduce waste.
  • Monitored sales performance, identifying trends to drive promotional strategies effectively.
  • Completed store opening and closing procedures and balanced tills.

Expeditor

Red Robin
2021 - 2022

Communication with kitchen staff and servers to ensure order accuracy

Pull, garnish, and tray orders according to tickets and times

Assist with takeout orders

Cash and credit card transactions

Freight Handler

FedEx
2018 - 2020
  • Operated material handling equipment to safely move freight within facility.
  • Loaded and unloaded packages from delivery vehicles following safety protocols.
  • Inspected freight for damage and ensured accurate documentation of shipments.
  • Collaborated with team members to optimize workflow and maintain efficiency standards.
  • Maintained clean and organized work environment, adhering to safety regulations at all times.
  • Loaded and unloaded trucks.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
  • Verified and noted count and condition of cargo received.
  • Operated various types of heavy machinery for efficient movement of goods within the warehouse, reducing manual labor demands.
  • Blocked and braced freight to prevent shifting and product damage during transport.

Server

Alamo Drafthouse
2017 - 2018
  • Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
  • Managed food and beverage orders efficiently, minimizing wait times for customers.
  • Collaborated with kitchen staff to ensure timely preparation and presentation of meals.
  • Maintained cleanliness and organization of dining area, adhering to health standards.

Server

Pier Restaurant & Tiki Bar
2017 - 2018

Opening setup and closing breakdown

Food and Beverage menu knowledge

POS/MICROS

Customer Service

Busser

Pier Restaurant & Tiki Bar
2014 - 2016
  • Maintained cleanliness and organization of dining areas to enhance guest experience.
  • Assisted servers by delivering food and beverages promptly to tables.
  • Supported team by refilling utensils, condiments, and napkins as needed.
  • Collaborated with kitchen staff to ensure timely communication of orders.
  • Cleared and reset tables efficiently for incoming guests to maximize turnover.
  • Adhered to health and safety regulations while performing daily tasks.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Trained new staff in bussing and cleaning procedures.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.

Education

High School Diploma - Automotive

Saunders Trade And Technical High School
Yonkers, NY
06.2017

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Recipe-based cooking

Timeline

Cook/Barista

Nola Cafe

Groundskeeper

Ultimate Innovations
2024 - 2025

Shift Supervisor

Billabong
2023 - 2024

Expeditor

Red Robin
2021 - 2022

Freight Handler

FedEx
2018 - 2020

Server

Alamo Drafthouse
2017 - 2018

Server

Pier Restaurant & Tiki Bar
2017 - 2018

Busser

Pier Restaurant & Tiki Bar
2014 - 2016

High School Diploma - Automotive

Saunders Trade And Technical High School
Richard Szubzda