Richard Williams
Old Forge
Summary
Dedicated professional with strong customer service skills, effective communication, and time management abilities. Committed to enhancing customer experiences through attentive support and organized environments.
Overview
10
10
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work History
Shopper
Wegmans
Scranton
07.2021 - Current
- Assisted customers in finding products throughout the store.
- Maintained cleanliness and organization of shopping areas and displays.
- Collaborated with team members to restock shelves efficiently.
- Provided product information and recommendations to enhance customer experience.
- Resolved customer inquiries and concerns promptly and effectively.
Usher
Cinemark Theaters
Moosic
07.2015 - 03.2020
- Greeted patrons and provided exceptional customer service in a fast-paced environment.
- Assisted guests with seating arrangements and ensured a pleasant theater experience.
- Monitored audience behavior to maintain a safe and enjoyable atmosphere during screenings.
- Maintained cleanliness of theaters by performing regular checks and addressing issues promptly.
- Collaborated with team members to ensure efficient operations during peak hours.
Education
Bachelor of Science - Nursing
Wilkes University
Wilkes-barre, PA 08.2025 - 11.2025
Associate of Science - Biology
Luzerne County Community College
Nanticoke, PA 08.2015 - 05.2021
Associate of Arts - Undecided
Lackawanna College
Scranton, PA 01.2016 - 12.2016
Holy Cross High School
Dunmore , PaSkills
- Anatomy knowledge
- Customer service
- Team collaboration
- Critical thinking
- Time management
Certification
- Basic Life Support Certification
Timeline
Bachelor of Science - Nursing
Wilkes University
08.2025 - 11.2025
Shopper
Wegmans
07.2021 - Current
Associate of Arts - Undecided
Lackawanna College
01.2016 - 12.2016
Associate of Science - Biology
Luzerne County Community College
08.2015 - 05.2021
Usher
Cinemark Theaters
07.2015 - 03.2020
Holy Cross High School