Riley Johnson
Templeton
Summary
Procurement and sales professional with seven years of experience in customer service, purchasing, vendor sourcing, and market analysis. I am a curious and hardworking individual who is excited by innovation. Proven ability to nurture client relationships and solve problems effectively in dynamic environments. My goal is to expand my knowledge in a supportive and flexible environment that will allow me to be a stronger, more versatile employee.
Overview
7
7
years of professional experience
Work History
Inside Sales
Tazgo Machine
Templeton
03.2023 - Current
- Obtained an inside sales agent position for a machine, fabrication, and wholesale steel business, providing responsive customer service via phone, email, and in-person.
- Quoted jobs and materials for customers, gathering multiple vendor bids to secure best market value.
- Researched and onboarded new vendors, maintaining positive supplier relationships to meet business needs.
- Created purchase orders for inventory replenishment and coordinated with vendors for timely deliveries.
- Generated invoices and processed payments through cash, check, and credit card transactions with accuracy.
- Maintained organized records of sales, purchasing, and financial paperwork to support operations.
Operations Manager
Horewitz Steel
Butler
10.2018 - 03.2023
- Oversaw daily operations of a steel sales company, managing sales, inventory, and customer service to ensure efficiency.
- Operated industrial saws to cut steel to customer specifications while prioritizing quality and safety.
- Safely transported steel stock using overhead cranes in adherence to safety regulations.
- Built long-term customer relationships through exceptional service and consistent communication.
- Researched and evaluated vendors to ensure cost-effectiveness, negotiating competitive pricing and contracts.
- Monitored market trends and pricing forecasts to inform purchasing and sales strategies.
- Managed inventory replenishment, ensuring optimal stock levels of steel, tools, and consumables.
- Processed invoices, deposits, and credit card statements with accuracy, maintaining financial documentation.
- Identified opportunities for new product offerings based on market research and customer demand.
- Fostered a positive work environment by addressing employee concerns and enforcing safety guidelines.
Education
High School Diploma - Ford City, PA
Lenape Technical School
Ford City, PA01.2014
Skills
- Vendor sourcing and relationship management
- Purchase order creation and inventory replenishment
- Cost analysis and competitive quoting
- Market research and trend analysis
- Invoicing and payment processing
- Inside sales and account management
- Customer relationship management
- Microsoft Office Suite proficiency
Timeline
Inside Sales
Tazgo Machine
03.2023 - Current
Operations Manager
Horewitz Steel
10.2018 - 03.2023
High School Diploma - Ford City, PA
Lenape Technical School