Robert Taylor
PHILADELPHIA
Summary
Results-driven individual with strong multitasking abilities and a commitment to quality service. Experienced in customer-facing roles and adept at coordinating schedules to improve operational efficiency and client satisfaction.
Overview
11
11
years of professional experience
Work History
Personal Assistant
Judge Stephanie Sawyer
10.2024 - 04.2025
- Managed complex scheduling for court hearings and appointments.
- Facilitated communication between Judge Sawyer and legal staff to streamline operations.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Used discretion when handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Bus Driver
Coach USA/MegaBus
02.2023 - 09.2024
- Ensured passenger safety through adherence to traffic regulations and company policies.
- Conducted pre-trip inspections to maintain vehicle reliability and compliance standards.
- Managed route schedules efficiently, minimizing delays while optimizing fuel consumption.
- Assisted passengers with boarding process, ensuring a comfortable travel experience.
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction levels.
- Implemented best practices for timely departures and arrivals, improving service consistency.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
Correctional Officer
Philadelphia Department Of Prisons
09.2014 - 02.2022
- Supervised inmate activities to maintain safety and security within correctional facilities.
- Completed scheduled inspections of housing units, documenting potential safety hazards and addressing issues to support safe living conditions.
- Collaborated with law enforcement agencies during emergency situations to ensure effective crisis management.
- Trained new officers on procedures, protocols, and best practices for maintaining order and security.
- Developed and implemented strategies to de-escalate conflicts among inmates effectively.
- Monitored inmate behavior and reported violations to enforcement teams for appropriate action.
- Maintained accurate documentation of incidents, disciplinary actions, and inmate interactions to support investigations.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Education
High School Diploma -
Martn Luther King
Philadelphia, PAClass-A - Truck Driver-new Endorsement
AAA Truck Driving School
Philadelphia, PA09-2026
Skills
- Time management
- Multitasking skills
- Customer service
- Quality commitment
- Communication skills
- Confidentiality management
- Scheduling skills
- Strong work ethic
- Transportation coordination
- Time management
Timeline
Personal Assistant
Judge Stephanie Sawyer
10.2024 - 04.2025
Bus Driver
Coach USA/MegaBus
02.2023 - 09.2024
Correctional Officer
Philadelphia Department Of Prisons
09.2014 - 02.2022
High School Diploma -
Martn Luther King
Class-A - Truck Driver-new Endorsement
AAA Truck Driving School