Robert Taylor
PHILADELPHIA
Summary
Results-driven individual with strong multitasking abilities and a commitment to quality service. Experienced in customer-facing roles and adept at coordinating schedules to improve operational efficiency and client satisfaction.
Overview
11
11
years of professional experience
Work History
Personal Assistant
Judge Stephanie Sawyer
Philadelphia, PA
10.2024 - 04.2025
- Managed complex scheduling for court hearings and appointments.
- Facilitated communication between Judge Sawyer and legal staff to streamline operations.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Used discretion when handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Bus Driver
Coach USA/MegaBus
Philadelphia, PA
02.2023 - 09.2024
- Ensured passenger safety through adherence to traffic regulations and company policies.
- Conducted pre-trip inspections to maintain vehicle reliability and compliance standards.
- Managed route schedules efficiently, minimizing delays while optimizing fuel consumption.
- Assisted passengers with boarding process, ensuring a comfortable travel experience.
- Resolved customer inquiries and issues promptly, enhancing overall satisfaction levels.
- Implemented best practices for timely departures and arrivals, improving service consistency.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
Correctional Officer
Philadelphia Department Of Prisons
Philadelphia, PA
09.2014 - 02.2022
- Supervised inmate activities to maintain safety and security within correctional facilities.
- Completed scheduled inspections of housing units, documenting potential safety hazards and addressing issues to support safe living conditions.
- Collaborated with law enforcement agencies during emergency situations to ensure effective crisis management.
- Trained new officers on procedures, protocols, and best practices for maintaining order and security.
- Developed and implemented strategies to de-escalate conflicts among inmates effectively.
- Monitored inmate behavior and reported violations to enforcement teams for appropriate action.
- Maintained accurate documentation of incidents, disciplinary actions, and inmate interactions to support investigations.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Education
High School Diploma -
Martn Luther King
Philadelphia, PAClass-A - Truck Driver-new Endorsement
AAA Truck Driving School
Philadelphia, PA09-2026
Skills
- Time management
- Multitasking skills
- Customer service
- Quality commitment
- Communication skills
- Confidentiality management
- Scheduling skills
- Strong work ethic
- Transportation coordination
- Time management
Timeline
Personal Assistant
Judge Stephanie Sawyer
10.2024 - 04.2025
Bus Driver
Coach USA/MegaBus
02.2023 - 09.2024
Correctional Officer
Philadelphia Department Of Prisons
09.2014 - 02.2022
High School Diploma -
Martn Luther King
Class-A - Truck Driver-new Endorsement
AAA Truck Driving School