Robert Chinni
Draeger Medical
PENNSBURG
1
Certification
15
years of professional experience
Results-driven Service Technician with a strong mechanical aptitude and commitment to reliable documentation. Expertise in preventive maintenance and troubleshooting, focused on streamlining processes to reduce equipment downtime and improve overall operational efficiency.
Work History
Service Technician
14 Years 7 Months- Conducted thorough assessments and repairs on intricate medical devices to maintain operational efficiency.
- Conducted routine maintenance on devices, enhancing reliability and performance.
- Managed service record accuracy to uphold compliance with regulatory requirements and internal policies.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Enhanced first-time fix rates by meticulously diagnosing issues prior to executing repairs or replacements.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
- Conducted evaluations of systems using a predetermined checklist to ensure compliance and identify potential issues.
- Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
- Executed replacement of faulty components on computer systems to enhance operational reliability.
- Streamlined inventory management for parts and supplies, maintaining optimal stock levels to prevent project delays.
- Fostered a culture of continuous improvement, encouraging feedback and suggestions from team members.
- Ensured optimal operation of machinery by conducting regular maintenance checks and repairs, significantly reducing downtime.
- Improved operational efficiency, meticulously documenting all service activities for future reference.
- Reduced equipment failures, conducting preemptive diagnostics and immediate rectifications.
- Conducted detailed inspections of equipment to identify potential issues, preventing costly future repairs.
- Upgraded systems to the latest technologies, ensuring clients' equipment operated at peak efficiency.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Documented system issues during testing and implemented preventive maintenance procedures to enhance reliability.
Education
High School Diploma
Skills
Installation and repair
Dependability
Equipment inspection
Test equipment operation
Troubleshooting skills
Mechanical aptitude
Documentation management
Attention to detail
Customer service
Independent work
Reliability
Ventilation and NC&T
Certification
Lean Six Sigma Green Belt Certification
Certified Service Technician, Draeger Medical - 2020-present
Timeline
Service Technician
Draeger Medical
01.2012 - CurrentRead More
Quakertown
High School Diploma
Read More