Summary
Overview
Work History
Education
Skills
OBJECTIVE
Timeline
Generic
ROBERT HAYDEN

ROBERT HAYDEN

PHILADELPHIA

Summary

Experienced materials handler with exceptional organization and communication skills resulting in enhanced customer service. Integral part of manufacturing plant inception at GlaxoSmithKline. Team player player with strong knowledge of GMP best practices and solid work ethic.

Overview

29
29
years of professional experience

Work History

Assistant Conductor

New Jersey Transit
07.2023 - Current
  • Collaborated with team members to streamline operations, resulting in increased productivity and smoother workflow.
  • Improved communication with dispatchers to ensure accurate updates on delivery status, enhancing customer experience.
  • Attended regular training sessions to stay up-to-date on industry best practices for safe and efficient driving techniques.
  • Assisted in warehouse operations for streamlined loading and unloading of goods, promoting overall efficiency.
  • Enhanced customer satisfaction by providing timely and efficient deliveries.
  • Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
  • Performed thorough pre-trip inspections of the vehicle before every shift, minimizing downtime due to mechanical issues.
  • Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
  • Increased fuel efficiency by implementing eco-friendly driving techniques and monitoring vehicle usage.
  • Adhered strictly to company policies related to vehicle use, reporting any discrepancies or incidents immediately as required.
  • Managed time effectively during busy periods to prioritize deliveries based on urgency or importance, leading to satisfied customers.
  • Maintained vehicle safety with regular inspections and necessary repairs, ensuring optimal performance on the road.

Driver

Southeastern Pennsylvania Transportation Authority "SEPTA"
02.2019 - Current
  • Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
  • Supported riders with disabilities by operating transportation assistance equipment.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Studied and adhered to regulations, policies and procedures for bus operation and passenger transportation.
  • Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
  • Completed accident and incident reports accurately and legibly at end of scheduled shifts.
  • Deescalated verbal altercations and fights between passengers.
  • Reported major accidents, emergencies and suspicious incidents to supervisors.
  • Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
  • Operated and maintained buses transporting passengers across city and county.
  • Performed pre-trip inspection and mechanical checks before scheduled run.

Materials Handler

GlaxoSmithKline
01.1996 - 12.2018
  • Maintained updated knowledge through continuing education and advanced training.
  • Maintained schedule of class assignments to meet deadlines.
  • Unloaded cargo from trucks with mechanized equipment.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Utilized forklift to move inventory items.
  • Managed warehouse receiving, storing and shipping.
  • Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
  • Logged unit quantities and entered data into inventory database.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Worked with internal departments to locate missing packages and remedy incorrect deliveries.
  • Packed merchandise into boxes and containers in preparation for safe shipment.

Education

High School Diploma -

Olney High School
Philadelphia, PA

Skills

  • Class B CDL Licensed operator
  • Hazmat trained
  • Forklift certified
  • Safe Driving Techniques
  • Verbal and Written Communication
  • Route Management
  • Passenger Assistance
  • Clean Driving Record

OBJECTIVE

Committed and well-versed materials handler seeking to secure a senior level supply chain position at a growing and reputable organization.

Timeline

Assistant Conductor

New Jersey Transit
07.2023 - Current

Driver

Southeastern Pennsylvania Transportation Authority "SEPTA"
02.2019 - Current

Materials Handler

GlaxoSmithKline
01.1996 - 12.2018

High School Diploma -

Olney High School

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ROBERT HAYDEN