Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Holmes

Easton

Summary

Dynamic security professional with extensive experience at Wind Creek Casino & Hotel, adept in public safety awareness and self-defense techniques. Proven track record in de-escalating incidents and enhancing facility security through proactive measures. Strong leadership skills foster a positive environment, ensuring safety while delivering exceptional customer service.

Overview

50
50
years of professional experience

Work History

Security Agent

Wind Creek Casino & Hotel
11.2017 - 07.2024
  • Addressed workplace violence incidents swiftly by de-escalating situations and coordinating with appropriate authorities when required.
  • Ensured compliance with regulatory standards by enforcing property rules consistently among all individuals present onsite.
  • Documented incident reports accurately to support management decisions and external investigations as needed.
  • Responded to various security incidents, providing immediate assistance and escalating issues when necessary.
  • Maintained a safe environment for staff and customers through proactive surveillance of potential threats.

Real Estate Agent

Weichert Realtors
03.1996 - 03.2024
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.

Security Agent

Sands Casino & Hotel
04.2013 - 04.2017
  • Collaborated with local law enforcement agencies during investigations and emergency situations for efficient response.
  • Provided excellent customer service while maintaining vigilance for suspicious behavior or activities within the premises.
  • Enhanced facility security by conducting regular patrols and monitoring CCTV systems.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Wrote detailed reports of all security breaches and investigations.

Business Manager

Larry Holmes Enterprises
08.1974 - 01.2011
  • Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.

Education

General Studies

Easton Area School District
Easton

No Degree - Accounting

North Carolina A&T State University
Greensboro, NC

Skills

  • Public safety awareness
  • Self-defense techniques
  • Physical fitness

Timeline

Security Agent

Wind Creek Casino & Hotel
11.2017 - 07.2024

Security Agent

Sands Casino & Hotel
04.2013 - 04.2017

Real Estate Agent

Weichert Realtors
03.1996 - 03.2024

Business Manager

Larry Holmes Enterprises
08.1974 - 01.2011

General Studies

Easton Area School District

No Degree - Accounting

North Carolina A&T State University

Similar Profiles

CREATE PROFILE
Robert Holmes