Patricia Stevenson
Philadelphia
Summary
Experienced Quality Auditor with well-honed analytical skills with regulatory compliance auditing experience for 10 years. Solution-focused professional highly-regarded among peers and supervisors in industry. Skilled auditor who works diligently with all levels of peers, management and external authorities. Participating in continuous improvement initiatives to enhance overall quality management systems.
Overview
21
21
years of professional experience
Work History
Quality Assurance Auditor
CP Packaging
10.2020 - Current
- Audited activities of workers on production lines and shipping and receiving.
- Enhanced product quality by conducting thorough audits and identifying areas for improvement.
- Gathered and reviewed current data to determine areas in need of improvement.
- Document audit findings and communicate them to relevate stakeholders.
- Streamlined audit processes for increased efficiency and reduced errors in quality assurance procedures.
- Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
Pharmaceutical Delivery Driver
SCI Logistics
02.2012 - Current
- Contributed to the company''s reputation for outstanding customer service by addressing patient inquiries professionally and promptly.
- Demonstrated flexibility adapting to last-minute schedule changes or urgent delivery requests from patients or healthcare professionals.
- Collaborated with team members to develop strategies for improving overall efficiency within the pharmaceutical delivery department.
- Ensured compliance with all local, state, federal laws governing the transportation of pharmaceutical products.
- Increased customer satisfaction by consistently providing prompt, accurate, and courteous pharmaceutical delivery service.
- Resolved potential delays or discrepancies proactively through clear communication with relevant parties involved in the delivery process.
Quality Specialist
Gwynedd Manufacturing
08.2021 - 12.2022
- Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
- Developed comprehensive quality control documentation, standardizing procedures across all departments and promoting consistency.
- Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
- Collaborated with cross-functional teams to identify process improvements, resulting in increased production efficiency and cost savings.
- Analyzed quality and performance data to support operational decision-making.
Quality Assurance Specialist
MedPlast
05.2011 - 07.2018
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
- Implemented process improvements to increase productivity in quality assurance operations.
- Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
- Promoted adherence to quality standards by educating personnel on quality control.
Quality Control Inspector
Alloy Surfaces Company INC
06.2003 - 02.2011
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Contributed to successful ISO certification processes by adhering strictly to international quality management standards during inspections.
- Evaluated components and final products against quality standards and manufacturing specifications.
Education
Bachelor of Science - Busiiness/Administration
Wharton University of PA
Philadelphia06.1979
High School Diploma -
William Penn High
Philadelphia, PA06.1975
Skills
- In-Process Inspection
- Quality Control Processes
- ISO standards knowledge
- Quality Management Systems
Timeline
Quality Specialist
Gwynedd Manufacturing
08.2021 - 12.2022
Quality Assurance Auditor
CP Packaging
10.2020 - Current
Pharmaceutical Delivery Driver
SCI Logistics
02.2012 - Current
Quality Assurance Specialist
MedPlast
05.2011 - 07.2018
Quality Control Inspector
Alloy Surfaces Company INC
06.2003 - 02.2011
Bachelor of Science - Busiiness/Administration
Wharton University of PA
High School Diploma -
William Penn High
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