Robert Mankin
Pittsburgh
Summary
Dependable lockbox processor with extensive experience in inventory management and order processing. Known for streamlining workflows and enhancing efficiency, consistently meeting productivity goals while maintaining high customer satisfaction.
Overview
33
33
years of professional experience
Work History
Warehouse Picker
Express Employment Professionals
Pittsburgh, PA
06.2025 - 08.2025
- Ensured accuracy in order fulfillment through meticulous checking of picked items.
- Monitored inventory levels, reporting discrepancies to management promptly.
- Collaborated with team members to achieve daily productivity goals consistently.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Maintained high customer satisfaction with accurately picked orders that met or exceeded expectations.
Document Scanner
BNY Mellon
Pittsburgh, PA
07.2018 - 06.2025
- Operated high-speed document scanning equipment to convert physical files into digital format.
- Ensured quality control by reviewing scanned documents for accuracy and completeness.
- Developed streamlined workflows to enhance document processing speed and reduce downtime.
- Implemented data entry procedures to ensure accurate metadata tagging of scanned documents.
- Assisted in archiving physical documents, ensuring compliance with company retention policies.
- Inputted settings onto scanner computer screen by manipulating mouse or typing from keyboard.
- Exceeded daily quotas consistently by adopting efficient workflows and multitasking capabilities.
- Contributed to the development of standardized operating procedures for the document scanning department.
- Followed security and privacy policies, standards and guidelines to protect informational assets of company and customers.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
Check Processor
BNY Mellon
Pittsburgh, PA
07.1999 - 06.2018
- Processed high volumes of checks, ensuring compliance with regulatory standards and internal policies.
- Utilized advanced imaging technology to enhance check processing efficiency and accuracy.
- Conducted thorough audits of processed transactions to identify discrepancies and implement corrective measures.
- Collaborated with cross-functional teams to streamline workflows and reduce processing times.
- Mentored junior staff on operational procedures and best practices in check processing.
- Developed training materials for new employees, improving onboarding experience and knowledge retention.
Mailroom Clerk
BNY Mellon
Pittsburgh, PA
09.1995 - 06.1999
- Managed daily mail distribution, ensuring timely delivery to various departments.
- Operated high-speed sorting machines to efficiently process incoming and outgoing mail.
- Maintained accurate records of incoming and outgoing shipments for accountability.
- Collaborated with team members to streamline mail handling processes, enhancing workflow efficiency.
- Trained new staff on mailroom procedures and safety protocols to ensure compliance.
- Developed and implemented improved tracking methods for package deliveries, increasing accuracy.
- Oversaw maintenance of mailroom equipment, coordinating repairs and servicing as needed.
- Multitasked effectively in a fast-paced environment, prioritizing tasks appropriately to meet daily deadlines consistently.
- Expedited outgoing mail services, ensuring timely pickup and delivery through efficient coordination with postal carriers.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
Expeditor
BNY Mellon
Pittsburgh, PA
05.1992 - 08.1995
- Streamlined operational workflows, resulting in enhanced efficiency and reduced turnaround times for service delivery.
- Received, sorted and distributed postal deliveries.
Education
No Degree - Criminal Justice
Fairmont State University
Fairmont, WVHigh School Diploma -
Hundred High School
Hundred, WV06-1985
Skills
- Order picking and processing
- Check Processing
- Shipping and packaging
- Paperwork processing
- Inventory management and planning
- Critical thinking
- Dependable and reliable
- Teamwork and collaboration
- Quick learner
- Attention to detail
Timeline
Warehouse Picker
Express Employment Professionals
06.2025 - 08.2025
Document Scanner
BNY Mellon
07.2018 - 06.2025
Check Processor
BNY Mellon
07.1999 - 06.2018
Mailroom Clerk
BNY Mellon
09.1995 - 06.1999
Expeditor
BNY Mellon
05.1992 - 08.1995
No Degree - Criminal Justice
Fairmont State University
High School Diploma -
Hundred High School