Robert Pennabaker
Morgantown
Summary
Dynamic and results-oriented professional with proven expertise in customer service and teamwork, honed at Lowe's and McDonald's. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional multi-tasking and problem-solving abilities. Achieved significant improvements in customer engagement and operational efficiency, leveraging strengths in stock management and collaborative teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowe's
11.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Crew Member
McDonald's
05.2021 - 11.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - HVAC B.S
Pennsylvania College of Technology
Williamsport, PA05-2028
High School Diploma -
Twin Valley High School
Elverson, PA06-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Stocking and receiving
- Product sales
Certification
- [State] Driver's License
- Epa 608 Certification
Timeline
Sales Associate
Lowe's
11.2023 - 08.2024
Crew Member
McDonald's
05.2021 - 11.2023
Bachelor of Science - HVAC B.S
Pennsylvania College of Technology
High School Diploma -
Twin Valley High School
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