Robert Pope
Pittsburgh
Summary
Developed operational and practical skills focusing heavily on proper time management to efficiently produce results in positive employee relations, customer retention. Through these steps, tasks and goals were achieved that drove sales and made for an enjoyable workplace for staff and customers.
Overview
10
10
years of professional experience
Work History
Store Manager
Rite Aid
01.2019 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer issues promptly and professionally, resolving issues to maintain customer retention and build rapport.
- Managed a staff of 12-16 employees in a constant retail-change environment, coming up with new ways to effectively run our company and drive sales.
Operations Manager
CVS
01.2015 - 01.2019
- Supervised staff while working overnight shift for 4 years.
- Trained employees on how to effectively run a shift through positive feedback and on-the-job training.
- Managed inventory, truck deliveries, and store replenishment to achieve timely and accurate goals set by upper management.
Education
Associate of Arts - Liberal Arts
Community College of Allegheny County
Pittsburgh, PA12.2013
Skills
- Customer service
- Store Ordering
- Problem-solving
- Multitasking and organization with proper time management
Timeline
Store Manager
Rite Aid
01.2019 - 10.2024
Operations Manager
CVS
01.2015 - 01.2019
Associate of Arts - Liberal Arts
Community College of Allegheny County
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