Robert Smith
Mulhall,Pa
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
22
22
years of professional experience
Work History
Corrections Officer 3
SCI Greene
04.2023 - Current
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
- Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
- Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
- Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
- Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
- Evaluated staff performance regularly through observation and feedback sessions to support their professional development and maintain high levels of competence within the team.
- Resolved issues and disputes between inmates professionally and respectfully.
- Acted as Shift Commander as needed
Correctional Sergeant
SCI Greene
07.2022 - 04.2023
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Improved staff performance by providing training and guidance on institutional policies and best practices.
- Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Observed behavior of Inmates individually and in groups.
Corrections Officer
SCI Greene
09.2019 - 07.2022
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Prevented contraband introduction through diligent cell searches
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Driver
Full Spectrum Executive Transport
11.2017 - 04.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced client satisfaction by providing timely and efficient transportation services.
- Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for all clients.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong rapport with clients, leading to repeat business and positive referrals.
- Ensured client safety by adhering to all traffic laws and regulations, maintaining an excellent driving record.
- Collaborated with personal assistants and schedulers to coordinate seamless transportation for executives or VIPs.
- Provided safe transportation during inclement weather conditions like snowstorms or heavy rainfalls.
Corrections Officer
Allegheny County Jail
02.2017 - 11.2017
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.
- Oversaw and maintained custody of 115 inmates in maximum security.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Enforced rules and regulations to maintain order among inmates.
- Assisted in intake and release of inmates.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Sales Manager
Autonation Hyundai
03.2015 - 07.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Maintained a deep understanding of competitor offerings and pricing strategies, positioning our dealership as the top choice for prospective buyers.
- Negotiated competitive deals with customers, ensuring maximum profit margins while maintaining customer satisfaction.
- Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
- Hired, trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Firearm Instructor
Westminster Arms
02.2014 - 03.2015
- Remained current on industry trends and legislation, incorporating relevant updates into course materials as needed.
- Supported the professional growth of fellow instructors through peer mentoring and constructive feedback on teaching techniques.
- Expanded the reach of the firearms training program by participating in industry conferences, networking events, and collaborating with other professionals.
- Enhanced trainee performance by developing and implementing comprehensive firearms training programs.
- Increased safety awareness through detailed instruction on proper firearm handling and storage.
- Expanded course offerings with the development of advanced firearms training curricula tailored to specific job functions or industries.
- Contributed to a positive learning atmosphere by fostering open communication between instructors and trainees regarding expectations, goals, and performance outcomes.
- Collaborated with other subject matter experts in developing specialized courses focused on tactical shooting skills for first responders.
- Adapted instructional methods to accommodate diverse learning styles and skill levels of trainees.
- Implemented hands-on demonstrations that reinforced classroom instruction in real-world scenarios.
- Monitored student progress and provided individualized instruction to meet student needs and goals.
Infantry Squad Leader
United States Marine Corps
06.2003 - 09.2013
- Managed logistical requirements for the squad, ensuring appropriate equipment allocation and maintenance schedules were followed.
- Maintained a high level of discipline and professionalism in the squad, leading by example at all times.
- Improved squad performance by implementing rigorous training and evaluation methods.
- Mentored junior Marines on career progression opportunities within the Infantry field, providing guidance on promotion paths and required qualifications for advancement.
- Developed cohesion among team members through regular team-building exercises and open communication.
- Coordinated with higher command echelons for resource allocation, sharing valuable intel from ground-level observations to inform decision-making processes.
- Deployed six times to combat zones as an Infantryman
- Completed Sensitive Site Exploitation Instructors Course
- Completes Infantryman Squad Leaders Course
Education
High School Diploma -
Woodland Hills High School
Pittsburgh, PA06-2003
Skills
- Verbal communication
- Security procedures
- Emergency response
- Integrity and honesty
- Quick decision making
- Adaptability and resilience
- Communication techniques
- Willingness to learn
- Strong work ethic
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Works Well Under Pressure
- Reliability
Timeline
Corrections Officer 3
SCI Greene
04.2023 - Current
Correctional Sergeant
SCI Greene
07.2022 - 04.2023
Corrections Officer
SCI Greene
09.2019 - 07.2022
Driver
Full Spectrum Executive Transport
11.2017 - 04.2019
Corrections Officer
Allegheny County Jail
02.2017 - 11.2017
Sales Manager
Autonation Hyundai
03.2015 - 07.2017
Firearm Instructor
Westminster Arms
02.2014 - 03.2015
Infantry Squad Leader
United States Marine Corps
06.2003 - 09.2013
High School Diploma -
Woodland Hills High School
Similar Profiles
Jillian McKinzieJillian McKinzie
Hostage Negotiator at SCI GreeneHostage Negotiator at SCI Greene
Joel AnkromJoel Ankrom
Corrections Officer 2 at SCI GreeneCorrections Officer 2 at SCI Greene
Barbara RuseBarbara Ruse
Corrections Officer at SCI GreeneCorrections Officer at SCI Greene
James Samuel IIJames Samuel II
Service Employee II at Ryder Truck Rental (Shop #2649)Service Employee II at Ryder Truck Rental (Shop #2649)
Nichole KuntzNichole Kuntz
Student Nurse at St. Margarets HospitalStudent Nurse at St. Margarets Hospital