Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Robert Stuart Pope IV

Dover

Summary

Diligent Program Manager with solid background in product development and stakeholder management. Successfully led cross-functional teams to deliver high-impact products aligned with business goals. Demonstrated expertise in agile methodologies and effective communication with diverse teams.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Product Owner Tech III

Everi Holdings Inc.
02.2022 - Current
  • Collaborates with all levels of the organization as well as third parties and vendors to remove impediments and collect requirements for current and future product and project needs.
  • Prioritizes product roadmaps based on business and customer needs, to avoid wasted effort and resources.
  • Works closely with Agile teams, both Scrum and Kanban.
  • Improves processes and automations to streamline the process from conception to development to release.
  • Certificates earned: Pragmatic Certified Product Manager
  • Skills Used: Personnel management, Microsoft O365, DevOps, Product Board, PowerBI

Technical Process Owner / Analyst– Site Infrastructure Support

Eaton Corporation
09.2017 - 02.2022
  • Oversaw inventory and return processing of all corporate leased assets.
  • Created, managed and optimized inventory databasing and procedures for all PC replacements processed.
  • Introduced loss prevention procedures with a focus on preventing needless financial cost to the company.
  • Point of contact for all North American replacements of lease assets.
  • Managed lease cost resolutions for North American leased assets.
  • Skills used: Personnel management, Microsoft O365, Microsoft Access, Remedy Asset/Incident management, SQL Database.

IT Project Manager

Harmonic Inc.
01.2015 - 09.2017
  • Oversaw multiple, simultaneous onsite installations of CMTS systems using Harmonic NSG-6g, 40G and PRO systems.
  • Skills used: Resource and Personnel Management, Cisco Systems UBR10k and CBR8.

IT Project Manager

Ortrek
03.2014 - 01.2015
  • Oversaw staff and resources for onsite wiring projects, Wiring Specialist, Installation Engineer.
  • Skills used: Cable Termination, Cat5/Cat6, Coax, Fiber. Assembly of Cisco UBR hardware, Arris E6000 and Harmonic cable edge systems.

Technical Product Owner

Reality Check Systems Inc.
01.2005 - 03.2014
  • Designed, built and brought to market Windows-based mobile High-Definition Graphic Systems, which were rented by ESPN, CBS, DIRECTV, and other clients for various sporting, news, or media events.
  • Supported these systems at events such as CBB Big12 finals, CFB Orange Bowl, the MLB All Star Game, and the Super Bowl, including engineering onsite for Direct TV Hotpass.
  • Responsible for the management and training of technical support personnel, as well as training of new employees in engineering and other technical skills, as needed for day-to-day operations.
  • Skills used: MS Windows, Microsoft Office XP, VizRT, Windows Server 2003, SQL, Computer Hardware Installation, Computer Repair/Maintenance, Systems Engineering, Management, Jira, Visio.

Education

Product Master Certificate -

Pragmatic Institute
Phoenix, Arizona
03.2022

No Degree - Technical Computer classes, digital film and general education

La Mission College
Sylmar, California
01.2005

High School -

Verdugo Hills High School
Sunland, California
06.2003

Skills

  • Project Management

  • Product Management

  • Personnel Management

  • Process Management

  • Azure DevOps

  • ProductBoard

  • Advanced PC Trouble shooting

  • Advanced Computer Hardware

  • Ghost32

  • Auto CAD

  • VizRt

  • All Current Versions of Windows, 2000, XP, Vista,7-11

  • Microsoft Office 365 Suite

  • Microsoft Remote Management Suite

  • Jira Administrator

  • Visio

  • Pre-Sales Engineer

  • Audio Engineer

  • Electrical Troubleshooting

  • Personnel and Resource Management

  • SQL Database

  • BMC Remedy ITSM

  • Microsoft Access

  • Azure

  • Release planning

  • Business analysis

  • Product backlog management

  • Roadmap development

  • Agile frameworks

  • Agile methodology

  • Stakeholder relationship management

  • Product lifecycle management

  • Scrum methodology

  • Feature prioritization

  • Product planning

Accomplishments

  • Supervised team of 20 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved software communication layer deficiencies which led to creating Everi Patron Gateway a unified API layer for all products in the digital neighborhood.

Certification

  • PPM - Pragmatic Product Master Certification

Timeline

Product Owner Tech III

Everi Holdings Inc.
02.2022 - Current

Technical Process Owner / Analyst– Site Infrastructure Support

Eaton Corporation
09.2017 - 02.2022

IT Project Manager

Harmonic Inc.
01.2015 - 09.2017

IT Project Manager

Ortrek
03.2014 - 01.2015

Technical Product Owner

Reality Check Systems Inc.
01.2005 - 03.2014

Product Master Certificate -

Pragmatic Institute

No Degree - Technical Computer classes, digital film and general education

La Mission College

High School -

Verdugo Hills High School

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Robert Stuart Pope IV