Robert Wagner
Lewisburg
Summary
Results-oriented IT professional with a proven track record of achieving goals through meticulous attention to detail, organizational skills, and collaborative teamwork. Recognized for maintaining a calm and steady demeanor, offering extensive hands-on technical expertise and a strong commitment to working effectively within a team environment. Excited about leveraging skills to drive growth and development in new opportunities.
Overview
10
10
years of professional experience
Work History
Break/Fix Technician
RTL
05.2019 - Current
- Perform repairs on printers, laptops, and PCs
- Run diagnostics and troubleshoot hardware/software issues
- Installation of toners and peripheral components
- Projects:
- Installation of wireless access points and surveillance cameras
- Replacement of CPUs, motherboards, and Wi-Fi cards
Installer
ISS – Geisinger Hospital
05.2016 - 05.2019
- Installed PCs, printers, and telemedicine carts
- Managed cabling and organized IT infrastructure
- Picked up, processed, and disposed of outdated hospital devices and hard drives
Assistant Manager
Cole’s Hardware
03.2015 - 05.2016
- Created weekly staffing schedules and managed employee shifts
- Handled cash reconciliation and managed financial records
- Oversaw inventory and merchandise restocking
- Delivered high-quality customer service and support
Education
Bachelor of Arts - Business Administration, Marketing
Misericordia University
Dallas, PA05.2005
Skills
- Project execution
- Effective problem resolution
- Management experience
- Attention to detail
- Works Well Under Pressure
- Effective multitasking
- Written/Verbal communication
Timeline
Break/Fix Technician
RTL
05.2019 - Current
Installer
ISS – Geisinger Hospital
05.2016 - 05.2019
Assistant Manager
Cole’s Hardware
03.2015 - 05.2016
Bachelor of Arts - Business Administration, Marketing
Misericordia University
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