Roberta Mainiero

• Practice Manager for all 4 Emergency Departments within Main Line Health System for all providers. Report to Chairman, Chiefs and President.
• Develop understanding of compliance regulations to support adherence in daily operations.
• Address patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Facilitate communication between staff members, fostering a collaborative work environment that improved overall team performance.
• Evaluate practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
• Oversee the hiring process for new employees, selecting candidates who aligned with the practice''s mission and values.
• Plan administrator for all health and disability, life plans.
• Plan administrator for retirement plans.
• Liaison between accountants, lawyers, billing company and other consultants.
• Oversee accounting, payroll, budgeting, and financial reporting.
• Assess processes and procedures, complying with OSHA, HIPAA and other regulations.
• Improved practice revenue through effective financial management and strategic cost reductions.
• Ensure compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
• Enhance staff productivity by providing comprehensive training programs and regular performance evaluations.
• Create and implement organizational policies and procedures.
• Consult with Board of directors, healthcare professionals on business decisions.
• Negotiate contracts with vendors, securing favorable terms for the practice while maintaining quality service levels.
• Develop and enforced office policies to ensure compliance with healthcare regulations, improving practice efficiency.
• Enhance patient privacy and confidentiality through rigorous staff training and policy development.
• Foster culture of continuous improvement, encouraging staff to suggest and implement efficiency-enhancing initiatives.
• Implement disaster recovery plan, ensuring continuity of care during unforeseen events.
• Develop and updat policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.

• Analyzed practice performance metrics, identifying areas for improvement and driving strategic initiatives.
• Cultivated positive relationships with vendors, negotiating contracts to secure favorable terms and pricing.
• Directed patient outreach efforts, enhancing communication strategies to improve patient satisfaction scores.
• Oversaw daily practice operations to guarantee seamless service delivery for patients and providers alike.
• Boosted practice growth through the development of marketing initiatives and community outreach efforts.
• Managed financial aspects of the practice, including budgeting, billing, and insurance claims processing.
• Fostered a positive work culture by promoting open communication, teamwork, and professional development opportunities among staff members.
• Ensured compliance with industry regulations and best practices to maintain a safe and efficient work environment.
• Increased staff productivity by providing training, guidance, and performance evaluations.
• Streamlined office operations by implementing efficient administrative systems and procedures.
• Collaborated with physicians to develop strategic plans for expanding the scope of services offered by the practice.
• Handled human resources tasks such as hiring, onboarding, payroll management, and employee relations issues resolution.
• Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
• Oversaw accounting, budgeting, and financial reporting.
• Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.

Managed DME organization, sales representatives and data management and analysis.

Administration of Medical Oncology Practice, accounting, finance, personnel management.