Roberto Espinosa
Sinking Spring,PA
Summary
Dynamic and results-driven professional with extensive experience at Chick-Fil-A, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective complaint resolution and relationship building. Proven ability to manage multiple tasks efficiently while maintaining high standards in a fast-paced environment. Skilled in money handling and clear communication.
Overview
2
2
years of professional experience
Work History
Team Member
Chic-Fil-A
04.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Team Member
Amazon
06.2024 - 08.2024
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Team Member
Phoenix
01.2024 - 05.2024
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
High School Diploma -
Wilson High School
West Lawn, PA06.2022
Skills
- Customer service
- Teamwork and collaboration
- Heavy lifting
- Computer skills
- Fluent in Spanish/English
- Multitasking Abilities
- Flexible schedule
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Amazon
06.2024 - 08.2024
Team Member
Phoenix
01.2024 - 05.2024
Team Member
Chic-Fil-A
04.2023 - Current
High School Diploma -
Wilson High School
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