Robin Hallman
Sproul,PA
Summary
Responsible, reliable and dependable individual who possesses strong time management abilities & excellent people skills as well as customer service skills.
Experienced with coordinating and overseeing dispatch activities to ensure timely and efficient transportation services. Utilizes advanced scheduling software and strategic planning to optimize route efficiency and resource allocation. Track record of maintaining strong communication with drivers and clients, ensuring smooth operations and high customer satisfaction.
Overview
10
10
years of professional experience
Work History
Head Dispatcher/Operations
ITLS/ A & M Specialized Trucking
02.2018 - Current
- Provides general office administration duties including answering phones
- Scheduling and dispatching Owner Operators, and local companies for their back hauls
- Brokerage, scheduling truck to pick customers freight up and deliver
- Credit checks on companies we work with
- Reviewing and signing contracts
- Billing Freight, Bidding Freight, QuickBooks
- Making a training manual for dispatch and brokerage and Billing
Correctional Officer
Bedford County Jail
12.2017 - 02.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Probation Officer Aide
Blair County Probation and Parole Office
04.2017 - 12.2017
- Maintained compliance with all legal statutes, policies and procedures.
- Conducted risk and needs assessments.
- Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Prepared correspondence and documentation and files
- Performed data entry of court documents and assisting general staff in office tasks.
Client Service Specialist II
GEO Group Cambria County Day Reporting Center
09.2015 - 03.2017
- Provides general office administration duties including answering phones
- Transports clients to and from the center
- Facilitates modification groups on a weekly basis
- Files prepare charts and preform data entry as assigned
- Assists case managers with case coordination
- Communication with appropriate official agencies
- Preparation and distribution of reports
Education
Associates in Specialized Business Degree - Criminal Justice
YTI Career Institute
Altoona, PA11.2013
Medical Assistant -
Computer Learning Network
Altoona, PA08.2004
Skills
- Effective decision making
- Route planning
- Logistics management
- Multitasking and organization
- Dispatching procedures
- Dispatch coordination
- Data entry
- Updating logs
- Driver communication
Professional References
- Gail Rodriguez, (C) 814-592-8993, Ebensburg State Center
- Altha Rhodes, (W) 814-224-2964, ITLS / A & M Specialized Trucking
- Brad Sirko, (C) 814-494-2050, Corle Transport
- Brent Zumstein, (C) 215-804-5738, J & M Transport / Owner Operator
Timeline
Head Dispatcher/Operations
ITLS/ A & M Specialized Trucking
02.2018 - Current
Correctional Officer
Bedford County Jail
12.2017 - 02.2018
Probation Officer Aide
Blair County Probation and Parole Office
04.2017 - 12.2017
Client Service Specialist II
GEO Group Cambria County Day Reporting Center
09.2015 - 03.2017
Medical Assistant -
Computer Learning Network
Associates in Specialized Business Degree - Criminal Justice
YTI Career Institute
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