Robyn Lightcap
Carrolltown,PA
Summary
Detail-oriented Court Clerk with over 30 years of experience providing dedicated clerical assistance. Offering strong skills in case file management, scheduling and assistance with courtroom proceedings. Organized to handle a high-intensity workload.
Overview
31
31
years of professional experience
Work History
Magisterial District Court Clerk Supervisor
Cambria County Courthouse
09.1992 - Current
- Performed routine data entry or document management.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Stayed up-to-date on Pennsylvania laws and licensing requirements to complete accurate and efficient reviews.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Updated operational records or licensing information using computer terminals.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Cultivated interpersonal skills by building positive relationships with others.
- Performed routine data entry or document management
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances
- Responded to requests for information from public, other municipalities or state and federal legislative offices
Education
No Degree - Legal Secretary
Allegheny Community College
Cumberland, MDHigh School Diploma -
Cambria Heights High School
Patton, PA05.1987
Skills
- Resource management
- Document processing
- Customer service
- Multitasking
- Professionalism
- Active listening
- Critical thinking
- Policy implementation
- Case management
- Record keeping
- Interpersonal skills
- Adaptability
- Organizational skills
- Attention to detail
- Court procedures
- Legal knowledge
- Staff supervision
- Strong leadership
- Conflict resolution
- Computer proficiency
- Performance evaluation
- Excellent communication
- Decision making
- Time management
- Problem solving
- Training and development
- Ethical conduct
- Document Preparation
- Public Policy
- Proficient in Microsoft Word
- Document Verification
- Database Updates
- Activity Coordination
- Records Maintenance
- Payment Collection
- Document Management
- City Code Knowledge
- Office Management
- Data Entry
- Financial Report Analysis
- Document Review
- Dispute Resolution
- Staff Scheduling
- Records Management
- Account Management
- Data Verification
- Legal Terminology
- Docket Management
- Researching Skills
- Public Service
- File Management
- Problem-Solving Abilities
- Bank Deposits
- Policy Analysis
- Money Handling
- Database Management
- Meeting Preparation
- Legal Documentation
- Court Processes
- Data Acquisition
- Report Preparation
- Remote Office Availability
- Verbal Communication
- Organizational Skills
- Flexible and Adaptable
- Multitasking Abilities
- Active Listening
- Organization
- Customer Relations
- Self-Directed
- Excellent Communication
Timeline
Magisterial District Court Clerk Supervisor
Cambria County Courthouse
09.1992 - Current
No Degree - Legal Secretary
Allegheny Community College
High School Diploma -
Cambria Heights High School
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