Roger Nenstiel
Zion Grove
Summary
Passionate Operations Leader focused on continuous professional development, leveraging my past experiences in Operations and Case Management. Seasoned Operations Manager and talented leader with over 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
19
19
years of professional experience
Work History
Operations Manager Bethlehem
ADUSA
07.2021 - Current
- Managed Daily Operations supporting in distribution to 160 stores
- Focused on Inbound scheduling to prioritize appointments and ensure appropriate inventory improving the site service level from 32% to 78%
- Established framework and analysis for process improvements to drive optimization
- Focused on creating a Safe work environment and an improved safety culture through 5s related projects
- Provide guidance and operational goals for 3PL and established platforms to measure success
Inventory Manager
ADUSA
02.2021 - 07.2021
- Supported in the Launch of ADUSA Self distribution transitioning from a 3PL model
- Established Standard Work related to Inventory Management
- Built out reporting for KPIs
- Provided Analysis for 3 Main programs related to improved transportation, service level and customer support
- Managed store claims and problem resolution
- Provided Guidance/Accountability for 3PL
Program Manager
Amazon.com
01.2020 - 02.2021
- Focused on increased Capacity across the network through benchmark initiatives related to throughput
- Supported in an increase of Network Capacity by 3% YOY
- Team Lead for Capacity related groups
- Focused on technology support though equipment upgrades
- Standardize best practices
- Focused efforts to drive improved OEE performance
- Created groups to focus on machine uptime/runtime to ensure maximized capacity
- Created programs to support labor share initiatives to increase capacity across network and support in labor cost management
Operation Manager/Project Operations Manger
Amazon.com
01.2019 - 02.2020
- Lead on 40M dollar sorter investment upgrade, supporting the coordination of construction as well as capacity management through the retrofitLead team of 6 Area Managers driving initiatives around safety quality delivery and cost
- Drove team development through coaching and project assignment aimed at overcoming opportunities for development
- Partnered with Safety team to ensure a focused approach to safety improvements
- Helped support building in TDR process changes
- Ensures team compliance to safety program through daily engagement and structured one on one cadence discussing safety standards
General Manager
The Black Tux, Township of Jenkins, PA
02.2018 - 01.2019
- Helped in development of new building in start up focused on continuous improvement around Safety, quality, delivery and cost creating a foundation for the company to achieve profitability
- Worked vigorously with safety consultants to create a safe work environment through ergonomic studies, and creating environmental and behavioral based safety programs
- Helped create building/company ERP(emergency response plan) to include owners and responsibilities as well as necessary emergency equipment needed for each applicable event
- Worked directly with OSHA to ensure safety standards were met and building was within compliance
- Prepared formal OSHA response as needed.
Operations Manager
Amazon.com
02.2016 - 02.2018
- Lead team of 6 Area Managers driving initiatives around safety quality delivery and cost
- Drove team development through coaching and project assignment aimed at overcoming opportunities for development
- Partnered with Safety team to ensure a focused approach to safety improvements
- Helped support building in TDR process changes
- Ensures team compliance to safety program through daily engagement and structured one on one cadence discussing safety standards .
Area Manager
Amazon.com
12.2014 - 02.2016
- Focusing on customer obsession and operation excellence
- Lead team to high standards in safety quality and cost.
Assistant Operations Manager
Gonnella
08.2014 - 12.2014
Sales Representative
Arcadia Industrial Corp
03.2014 - 08.2014
- B2B sales
- Cold calling
- Manage existing accounts
Area Manager
Carpenter Technology Corporation
08.2010 - 11.2013
- Managed Coil Prep Processes as well as heat treating work centers in our Strip Finishing Department
- Drove Key Company initiatives in Safety, Quality, Delivery and Cost
- Help implement and sustain equipment upgrades
- Lead team development and drove employee growth
- Helped develop a training program designed to educate and provide safe hands on simulation
- Monitored cost and productivity during financial budget cuts achieving growth and revenue
- Worked with HR on employee related issues including performance accountability
Supervisor
Carpenter Technology
07.2008 - 08.2010
- Supervised our packaging and loading operations
- Daily interaction with production employees driving company objectives
- Daily monitoring of inventory and production
- Participated in informal audits to condition the workforce for preparation of external customer audits
- Participated in customer audits reporting findings and action plans to the executive level management
- Coached employees and provided guidance and support to ensure they were successful in their employment
Laborer
Strip Finishing Department
03.2007 - 07.2008
- Worked various positions in the Strip Finishing Department learning the company from the ground floor up
- Worked all positions available to learn different aspects of the job
- Developed an understanding for the Companies position in the industry and strategy for growth.
Case Manager
Job Corps Drums, Youth Services Agency, Pennsylvania
05.2004 - 03.2007
- Managed a caseload of 20-40 adjudicated youth helping meet County Agencies court order requirements including but not limited to Community Service
Education
Bachelor of Arts - Criminology
Albright College
Reading, PA05.2004
Skills
- Interpersonal Communications
- Strategic Partnership
- Complex Problems Analysis
- New Product Introduction Strategies
- Team Leadership
- Data Evaluation
- Project Development
- Supply Chain Distribution
- Inventory Control
- Project Management
Timeline
Operations Manager Bethlehem
ADUSA
07.2021 - Current
Inventory Manager
ADUSA
02.2021 - 07.2021
Program Manager
Amazon.com
01.2020 - 02.2021
Operation Manager/Project Operations Manger
Amazon.com
01.2019 - 02.2020
General Manager
The Black Tux, Township of Jenkins, PA
02.2018 - 01.2019
Operations Manager
Amazon.com
02.2016 - 02.2018
Area Manager
Amazon.com
12.2014 - 02.2016
Assistant Operations Manager
Gonnella
08.2014 - 12.2014
Sales Representative
Arcadia Industrial Corp
03.2014 - 08.2014
Area Manager
Carpenter Technology Corporation
08.2010 - 11.2013
Supervisor
Carpenter Technology
07.2008 - 08.2010
Laborer
Strip Finishing Department
03.2007 - 07.2008
Case Manager
Job Corps Drums, Youth Services Agency, Pennsylvania
05.2004 - 03.2007
Bachelor of Arts - Criminology
Albright College
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