Rolando Mendez
Allentown
Summary
Dynamic operations and office management professional with a proven track record at Arum Healthcare, enhancing patient care coordination and streamlining operations. Expert in office administration and workforce management, achieving significant efficiency improvements. Skilled in customer service and staff hiring, adept at leading teams to exceed performance goals. Demonstrates exceptional organizational skills and discretion in handling sensitive information.
Overview
9
9
years of professional experience
Work History
Office Manager
Arum Healthcare
09.2023 - Current
- Assessing needs evaluating a patients medical, behavioral health.
- Creating care plans, Developing care plans that address the patients needs.
- coordinating care, working with healthcare providers, social workers.
- Monitoring progress regularly checking in on a patients process and adjusting their care plan as needed.
On Site Manager
At Work Personnel
03.2020 - 02.2023
- Maintain accurate and current applicant database.
- Prescreen job candidates review and clarify job specifications
- People net logistics warehouse hiring 50 to 200 employees when busy season is
- Pre screening employees entering new employees in to system for payroll.
- Staffing and Onboarding
Office Manager
REM Staffing
01.2016 - 03.2020
- Maintain exciting customer relations on site visits.
- Payroll Proficient on Excell and word
- E-verify
- People net
- Logistics warehouse
- Coordinated interviews pre-employment testing
- Entered new employee information for payroll
- would 30 to 150 employees for on boarding and peak season
Operations Manager
CRS Facilities
12.2016 - 12.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
High School Diploma -
William Allen High School
Allentown06-1992
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Scheduling and calendar management
- Payroll processing
- Staff management
- Operations management
- Staff hiring
- Workforce management
Timeline
Office Manager
Arum Healthcare
09.2023 - Current
On Site Manager
At Work Personnel
03.2020 - 02.2023
Operations Manager
CRS Facilities
12.2016 - 12.2018
Office Manager
REM Staffing
01.2016 - 03.2020
High School Diploma -
William Allen High School
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