Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Romey Staub

Manchester

Summary

Dynamic food service professional with extensive experience at Dottie's Family Market (The Hive Coffee House and Cafe), excelling in inventory management and team leadership. Recognized for exceptional guest service and conflict resolution skills, I effectively trained staff and streamlined operations, enhancing productivity and customer satisfaction. Committed to maintaining cleanliness and safety standards in fast-paced environments. I have continuously have been trusted with running back-of-house operations, maintaining order within the kitchen, providing efficient and fast service to customers, and maintaining accuracy and consistency with food items.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Barista

Dottie's Family Market (The Hive Coffee House)
05.2023 - Current
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
  • Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
  • Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
  • Trained new staff within kitchen operations and correcting as needed throughout the training process
  • Helped evolve menu, efficiency of kitchen and bar operations, design of serving area and customer seating area, and giving ideas for updated decor
  • Encouraging staff and managing complaints and concerns from staff to management
  • Providing creative solutions and ideas to complex issues
  • Managing the ordering process for kitchen operations, receiving product and ensuring quality of product
  • Streamlined workflow for barista team members by implementing effective task delegation.
  • Received consistent positive feedback from customers regarding exceptional service and beverage quality.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Helped management keep adequate supply on hand by notifying of shortages.

Food Service Leader

Debbie's Pizza
08.2019 - 05.2023
  • Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Supervised and trained personnel in high-quality operations.
  • Interacted with customers per day regarding inquiries and complaints, resulting in positive customer feedback.
  • ServSafe certified by employer in 2020


Education

No Degree - Forensic Science

Harrisburg University of Science And Technology
Harrisburg, PA

High School Diploma -

Northeastern Senior Highschool
Manchester, PA
06-2021

Skills

  • Cleanliness standards
  • Adaptability to change
  • Supply ordering
  • Inventory management
  • Menu memorization
  • Food service
  • Conflict handling
  • Team management
  • Guest service
  • Food running
  • Safe food handling
  • Menu development
  • Barista training
  • Time management

Accomplishments

  • Won Scholastic Gold Key Award in 2021

Certification

  • ServSafe Manager Certification, Dottie's Family Market - 2025-2028

Interests

  • Fine arts
  • Crochet
  • Sculptural Clay work
  • Religious studies
  • Forensic pursuits

Timeline

Lead Barista

Dottie's Family Market (The Hive Coffee House)
05.2023 - Current

Food Service Leader

Debbie's Pizza
08.2019 - 05.2023

No Degree - Forensic Science

Harrisburg University of Science And Technology

High School Diploma -

Northeastern Senior Highschool

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