Summary
Overview
Work History
Education
Skills
Certification
Timeline
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RONALD JUNKER

Montgomeryville

Summary

Dynamic Fitness Manager and Business Owner with a proven track record at Quakertown Soccer Club, excelling in client relations and team collaboration. Enhanced member satisfaction through personalized fitness programs and innovative marketing strategies, driving membership growth. Skilled in health promotion and effective communication, fostering a culture of wellness and professional development.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Fitness Manager /Business Owner

01.1998 - 06.2017
  • Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
  • Developed strong relationships with members, leading to increased referrals and positive word-of-mouth advertising.
  • Increased client retention by developing personalized fitness programs tailored to individual needs and goals.
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
  • Stayed current on industry trends through continued education courses, bringing innovative ideas to the facility''s programming lineup.
  • Enhanced member experience by addressing concerns promptly and professionally, resulting in higher satisfaction ratings.
  • Fostered positive working environment for all employees by encouraging staff members to voice opinions and concerns without fear of reprisal.
  • Conducted regular performance evaluations for staff, providing constructive feedback and opportunities for professional growth.
  • Managed a team of personal trainers, ensuring high-quality instruction and customer satisfaction.
  • Collaborated with other departments to create holistic wellness offerings for members, including nutrition counseling and group exercise classes.
  • Ensured financial stability by managing budgets effectively, monitoring expenses closely while prioritizing necessary investments in staff development or equipment upgrades.
  • Boosted membership sales by implementing targeted marketing strategies and hosting open house events.
  • Evaluated existing equipment and made recommendations regarding new purchases or repairs.
  • Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety.
  • Established partnerships with local businesses to offer exclusive discounts or services for gym members.
  • Maintained clean and safe facilities by enforcing strict health guidelines, reducing injury rates among clients.
  • Implemented effective social media strategies facilitate new business and promote patronage in existing customers.
  • Recruited talented professionals to join the team of trainers through strategic networking efforts at industry events.
  • Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
  • Developed marketing materials and social media content, increasing brand visibility and attracting new members.
  • Conducted comprehensive training sessions for staff, enhancing overall service quality and operational efficiency.
  • Improved client satisfaction, actively seeking and incorporating feedback into service improvements.
  • Fostered culture of health and wellness, leading by example and encouraging staff to adopt healthy lifestyles.

Volunteer Coach

Quakertown Soccer Club - QSC
08.2010 - 09.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Bachelor of Science - Finance

Temple University
Philadelphia, PA

Skills

  • Company standards enforcement
  • Team collaboration
  • Effective communication
  • Verbal and written communication
  • Client relations
  • Scheduling management
  • Payroll processing
  • Health promotion
  • Nutrition counseling

Certification

CPR certification

Timeline

Volunteer Coach

Quakertown Soccer Club - QSC
08.2010 - 09.2015

Fitness Manager /Business Owner

01.1998 - 06.2017

Bachelor of Science - Finance

Temple University

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RONALD JUNKER