Ronald Mendez
Philadelphia,PA
Summary
Experienced with comprehensive vehicle cleaning and restoration techniques. Utilizes specialized tools and products to achieve superior finishes and protect vehicle surfaces. Track record of enhancing customer satisfaction through meticulous attention to detail and consistent high standards in all detailing tasks.
Diligent with strong background in automotive detailing. Demonstrated ability to restore vehicles to pristine condition through thorough cleaning and polishing. Proven expertise in using advanced techniques and tools to enhance vehicle appearance and maintain customer satisfaction.
Auto detailing professional prepared to deliver high-quality vehicle care. Skilled in comprehensive cleaning, polishing, and protection processes that ensure customer vehicles look their best. Known for collaborating closely with team members to exceed expectations and adapt to changing demands, consistently enhancing vehicle aesthetics and interior cleanliness.
Reliable Car Detailer skilled in engine cleaning and exterior waxing. Talented in working closely with team members to detail large fleets of trucks, SUVs and luxury cars.
Responsible automotive detailer accustomed to working for large car dealerships. Exemplary customer rapport and exceptional cleaning skills. Known for reliability and fantastic attention to detail.
Resourceful and dedicated to providing elevated customer service to generate loyal clientele. Dependable with 2 years of experience in cleaning vehicle exterior and interior using cleaning solutions, water, cloths and brushes. Proficient in applying paints, dyes, polishes, conditioners, waxes and masking materials to vehicles to preserve, protect and restore color or condition.
Overview
12
12
years of professional experience
Work History
Auto Detailer
New Look Detailing, LLC
03.2015 - Current
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
- Performed high-quality paint correction tasks to remove scratches and swirl marks, resulting in improved vehicle appearance.
- Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
Server
Restaurante Parilla La Pampa
05.2018 - 05.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Supervisory Administrative Specialist
Hotel Savoy
02.2013 - 11.2017
- Safeguarded sensitive information through diligent maintenance of confidential records storage systems in compliance with legal regulations.
- Coordinated travel arrangements for executive staff, ensuring efficient scheduling and cost-effective accommodations.
- Facilitated timely resolution of customer inquiries by streamlining communication channels between departments.
- Managed complex scheduling and calendar coordination for high-level executives, ensuring punctuality and effective time management across the board.
Education
Liceo Bolivariano Eutmio Rivas
Merida, Venezuela06-2010
Skills
- Exterior detailing expertise
- Relationship building
- Team coordination
- Automotive quality control
- Supply inventory tracking
- Customer service
- Work planning
- Quality control analysis
Accomplishments
- Supervised team of various staff members.
- Collaborated with team of 5 in the development of ceramic coating projects.
Languages
Spanish
Native or Bilingual
Timeline
Server
Restaurante Parilla La Pampa
05.2018 - 05.2019
Auto Detailer
New Look Detailing, LLC
03.2015 - Current
Supervisory Administrative Specialist
Hotel Savoy
02.2013 - 11.2017
Liceo Bolivariano Eutmio Rivas
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