Ron Rouse
Hanover Township
Summary
Dynamic operations manager with a record of driving performance in fast-paced fulfillment environments. Achieved a 30% increase in throughput and reduced Time Off Task by 50%, significantly boosting operational efficiency. Expert in leading teams to exceed productivity goals while fostering a culture of safety and continuous improvement.
Overview
6
6
years of professional experience
Work History
Outbound Operations Manager
Spreetail
Nanticoke
03.2024 - Current
- Lead outbound operations for a high-volume e-commerce fulfillment center processing 40,000-60,000 units weekly
- Direct a leadership team of 4 managers overseeing 80-120 associates, ensuring alignment with productivity and service goals
- Own key performance metrics including throughput, accuracy, and on-time shipping
- Increased throughput per hour by ~30% by identifying excessive Time Off Task (TOT) and driving accountability initiatives
- Implemented process changes reducing Time Off Task by 50% within two days, enhancing rate improvements across operational paths
- Developed and mentored leaders to strengthen internal talent pipeline and support succession planning
- Champion a safety-first culture through training, audits, and compliance enforcement
Area Manager
Spreetail
Nanticoke
03.2022 - 12.2024
- Managed daily operations in a fast-paced distribution environment, ensuring productivity and quality targets were consistently met
- Supervised and coached frontline associates, improving engagement and overall performance
- Coordinated scheduling and labor planning to meet operational priorities and optimize resource allocation
- Supported continuous improvement efforts to streamline workflows and enhance overall efficiency
- Ensured a safe, organized, and compliant work environment through regular audits and employee training
Operations Supervisor
True Value
Hanover Township
05.2020 - 03.2022
- Managed scheduling, payroll, and workforce planning to align workforce capacity with operational demand
- Supervised warehouse operations including order fulfillment, picking, and shipping
- Improved team performance through coaching, accountability, and recognition
- Led cross-training initiatives to increase workforce flexibility and reduce bottlenecks
- Conducted monthly safety meetings and enforced compliance standards to maintain a safe work environment
- Performed follow-ups and evaluations to meet productivity and accuracy goals
Education
Studied Business Marketing & Sales Coursework
Kutztown University
Kutztown, PA05-2004
Studied Business Marketing & Sales Coursework
Morris College
Sumter, SC12-2002
High School Diploma -
Reading Senior High School
Reading, PA06-2000
Skills
- Outbound operations
- Inventory management
- KPI optimization
- Operational efficiency
- Process improvement
- Workforce management
- Safety leadership
- Employee retention
- Performance metrics
- Team Leadership & Development
- Continuous improvement mindset
- Team leadership
Timeline
Outbound Operations Manager
Spreetail
03.2024 - Current
Area Manager
Spreetail
03.2022 - 12.2024
Operations Supervisor
True Value
05.2020 - 03.2022
Studied Business Marketing & Sales Coursework
Kutztown University
Studied Business Marketing & Sales Coursework
Morris College
High School Diploma -
Reading Senior High School