Ronni Guions Davis

• Process requests regarding adoption, foster, and kinship homes in a computer ticketing system.
• Creates foster, kinship, and adoption subsidies in PFDS to place children.
• Update rates and services to ensure providers are paid promptly and correctly.
• Assist CUA’s and other Subcontractors with placement changes in PFDS.
• Conduct investigations to ensure children are placed in safe homes.

• Perform various clerical and repetitive manual functions to support the customer service and adjudication departments.
• Perform various processing functions, utilizing office equipment and machinery in the preparation, processing, and mailing of passports and passport related documents.
• Utilize the current TDIS-PD computer operating system to include creation of document batches, document imaging (scanning) and reviewing, retrieval of individual application information, data entry, book printing, the generation of mailing labels, and sorting and affixing postage to sealed envelopes.
• Performs quality checks for standard fee information on individual applications. (Mail Open, Image Review, Book print, Quality Control)

• Review passport applications, photographs, identification, and all supporting documentation for completeness and compliance with passport standards.
• Adjudication, payment collection, monitor and order passport supplies, maintain passport schedule, perform routine office support (answer phones, copying, scanning, filing), data entry.
• Completes yearly passport certification and maintains clearances.

• 400 Internship hours completed. Processed the cleaning, decontamination, disinfecting, and sterilization of surgical instruments and trays.
• Sterilized patient care equipment, inspected and lubricated instruments.
• Peel, packed, and wrapped instruments and trays.
• Biological indicator testing for all machines used.
• Operated automated washers and ultrasonic washers, operated steam and hydrogen peroxide sterilizers.
• Reprocessed endoscopes and case carts according to manufacturer procedures, protocols, and recommendations.

• Collected and prepared individual discharge data.
• Provided peer-to-peer support service and excellent customer service over the phone during appointment reminder calls.
• Helped patients assess recovery tools. Modeled personal responsibility and encouraged self-advocacy.
• Ensured all participants’ discharge plans were documented in electronic health records

• Served individuals involved in the criminal justice system who struggled with mental illness or substance abuse disorders.
• Facilitated reentry planning and group classes that focused on individuals returning to the community.
• Worked with probation and parole officers. Met with individuals in the community or at court hearings.

• Worked as a role model to community members on their personal recovery journeys.
• Assisted clients with personal goals for recovery and helped clients establish self-help goals. Enforced policies and procedures.
• Assisted clients with transportation, decision-making and self-control in emergencies and interventions.
• Prepared and implemented daily lesson plans.
• Directed participants to appropriate community resources. Facilitated supportive groups. Documented all encounters via electronic health record.

• Prepared and implemented daily lesson plans.
• Directed participants to appropriate community resources.
• Facilitated supportive groups. Documented all encounters via electronic health record systems.
• Interacted with individuals in all stages of drug addiction recovery as well as mental illness control. Worked closely with participants to achieve personal goals.
• Taught participants basic life skills and recovery methods.