Roosvelt Raphael
Philadelphia
Summary
Dynamic and results-oriented professional with a proven track record at Jayy & Jade Transports, excelling in logistics coordination and customer rapport. Leveraged advanced navigation and communication skills to enhance operational efficiency and client satisfaction. Demonstrated adaptability and commitment to safety, significantly improving transportation services while maintaining strict compliance with regulations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Transporter
Jayy & Jade Transports
02.2020 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
- Increased operational efficiency with thorough documentation of transport logs, mileage records, and fuel consumption.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Upheld compliance with federal, state, and local regulations governing commercial transportation operations.
- Maintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.
- Participated in ongoing training sessions for professional development, staying current on industry trends and best practices for efficient transportation operations.
- Collaborated with dispatchers to prioritize urgent shipments while maintaining excellent performance metrics for all deliveries.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Collected laboratory specimens, dropped off at laboratories and picked up test results.
Barber
Nulook Barbershop
01.2005 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Consulted with clients to assess personal style preferences and unique needs.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
- Handled administrative tasks such as appointment scheduling, inventory management, and cash handling to ensure smooth salon operations.
- Counted and documented opening and closing cash amounts daily.
Education
No Degree - Liberal Arts
Beaver College
Glenside, PAHigh School Diploma -
Samuel Fels
Philadelphia, PA06-1999
Skills
- Logistics coordination experience
- Customer rapport
- Hazardous materials handling
- Advanced navigation skills
- Specimen collection
- Adaptability to changing conditions
- Freight inspection
- Transportation safety protocols
- Infection control
- Problem resolution
- Specimen delivery
- Excellent communication
Certification
- Occupational Safety & Health Administration (OSHA) 10-Hour General Industry Training - OSHA Training Institute Education Centers.
- Health Insurance Portability and Accountability Act (HIPAA) Compliance Certificate – Various Providers.
- Chemotherapy (Hazardous) Drugs Transportation - Safe Medication Management Associates
Languages
Creole
Native or Bilingual
Timeline
Transporter
Jayy & Jade Transports
02.2020 - Current
Barber
Nulook Barbershop
01.2005 - Current
No Degree - Liberal Arts
Beaver College
High School Diploma -
Samuel Fels
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