Rosa Diaz
Reading
Summary
Organized Scan Coordinator with driven work ethic and history of timely attendance. Reliable and dependable with excellent communication and teamwork skills. Friendly and helpful to deliver positive customer experiences.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
22
22
years of professional experience
Work History
Marker
Boscov's Distribution Center
Reading
09.2018 - 03.2025
- Inspected items for quality before labeling and packaging.
- Maintained cleanliness and organization in the work area.
- Assisted in training new employees on marking procedures.
- Splitting merchandise between all the stores.
- Checking all merchandise for the correct prices and damage.
Cashier
Bon-Ton
Wyomissing
11.2013 - 09.2016
- Managed cash register operations and balanced cash drawers daily.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area at all times.
- Handled returns and exchanges following company policies and procedures.
- Monitored inventory levels and restocked merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
Cashier
The Restyle Boutique
Reading
06.2012 - 10.2012
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed customer transactions using point-of-sale systems efficiently.
- Managed cash register operations and balanced cash drawers daily.
- Maintained cleanliness and organization of checkout area at all times.
Cashier
Boscov's
Wyomissing
03.2004 - 06.2004
- Handled returns and exchanges following company policies and procedures.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Assisted customers over the phone regarding store operations, product information and order placement.
Cashier
Sam's Club
Temple
10.2002 - 03.2004
- Processed customer transactions using point-of-sale systems efficiently.
- Managed cash register operations and balanced cash drawers daily.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area at all times.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Reading High
Reading, PASkills
- Customer Service
- Labeling procedures
- Working a register
- Point-of-sale operation
- Stocking merchandise
- Order picking
- Handling money transactions
- Online orders
Languages
English
Professional
References
References available upon request.
Timeline
Marker
Boscov's Distribution Center
09.2018 - 03.2025
Cashier
Bon-Ton
11.2013 - 09.2016
Cashier
The Restyle Boutique
06.2012 - 10.2012
Cashier
Boscov's
03.2004 - 06.2004
Cashier
Sam's Club
10.2002 - 03.2004
Reading High