Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rosa Vasquez Paulino

Allentown

Summary

Results-driven Quality Technician with experience at Pratt Industries Inc., skilled in in-process inspection and testing procedures. Successfully reduced defect rates through effective problem-solving and quality training. Proven ability to enhance team performance and maintain compliance with industry standards, ensuring high-quality outcomes and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Quality Technician

Pratt Industries Inc., USA
01.2022 - 05.2024
  • Sampled materials and products to conduct in-depth measurements and tests.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Maintained compliance with industry standards by conducting regular audits and updating quality control procedures as needed.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.

Assistant Store Manager

C-town Supermarket
07.2016 - 03.2020
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Verified inventory counts remained within weekly or bi-weekly tolerance levels and compiled financial data in compliance with budget.

Education

Tax Professional - Taxation

H&R Block Academy
Arkansas
10-2024

Business Administration

Bronx Community College
Bronx, NY
06-2021

Skills

  • In-process inspection
  • Testing procedures
  • Quality training
  • Visual inspection

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Quality Technician

Pratt Industries Inc., USA
01.2022 - 05.2024

Assistant Store Manager

C-town Supermarket
07.2016 - 03.2020

Tax Professional - Taxation

H&R Block Academy

Business Administration

Bronx Community College

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Rosa Vasquez Paulino