Travel
Rose Anema
Nazareth
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
23
23
years of professional experience
Work History
General Manager
Birthright Brewing Co
Nazareth
04.2024 - 03.2025
- Oversaw inventory management processes for raw materials and supplies.
- Managed staff scheduling to optimize resources and service levels.
- Coordinated marketing efforts to promote events and special offerings.
- Ensured compliance with health and safety regulations throughout the establishment.
- Developed training programs for staff to enhance service quality and efficiency.
- Built relationships with local vendors to source quality ingredients and products.
- Implemented operational improvements to streamline workflows and reduce waste.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
General Manager
Fegleys Bethlehem Brew Works
Bethlehem
09.2023 - 04.2024
- Directed daily operations of brewery and restaurant to ensure smooth functioning.
- Managed staff scheduling to optimize resources and service levels.
- Oversaw inventory management processes for raw materials and supplies.
- Coordinated marketing efforts to promote events and special offerings.
- Ensured compliance with health and safety regulations throughout the establishment.
- Developed training programs for staff to enhance service quality and efficiency.
- Built relationships with local vendors to source quality ingredients and products.
- Implemented operational improvements to streamline workflows and reduce waste.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
Bartender- Bar Manager
Buckhill Brewery
Blairstown
06.2021 - 09.2022
- Managed daily operations of bar area ensuring smooth service flow.
- Trained and supervised staff on beverage preparation and customer service standards.
- Ordered and maintained inventory of beer, spirits, and supplies for the bar.
- Developed cocktail menu incorporating seasonal ingredients and local flavors.
- Enforced health and safety regulations to create a safe drinking environment.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
- Implemented promotional events to enhance bar visibility and customer engagement.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Credit and Collection Manager
Wells Fargo Auto Finance
Bethlehem
01.2015 - 03.2021
- Managed credit policies to minimize risk and ensure compliance.
- Led collection efforts to recover overdue accounts efficiently.
- Developed training programs for staff on credit assessment techniques.
- Analyzed financial data to support credit decisions and strategies.
- Coordinated communication with clients regarding payment terms and disputes.
- Implemented process improvements for collections workflow and documentation.
- Collaborated with sales teams to align credit terms with business goals.
- Monitored account aging reports to prioritize collection activities effectively.
- Responded promptly to inquiries from customers regarding their accounts receivable balances.
- Monitored collection activities to ensure timely resolution of overdue payments.
- Reviewed credit applications from prospective customers prior to granting them credit terms.
Accountant
Comrent International
Upper Marlboro
06.2013 - 01.2015
- Managed financial records and ensured compliance with accounting standards.
- Prepared monthly financial statements and reports for management review.
- Reconciled bank statements and resolved discrepancies promptly.
- Processed accounts payable and receivable transactions efficiently.
- Assisted in tax preparation and ensured timely submissions to authorities.
- Researched changes in laws to maintain adherence to financial regulations.
- Diminished financial discrepancies and accurately reconciled accounts using detailed data analysis results.
- Mitigated annual audit risks and developed final certification reports for small businesses.
Accountant
Topp Portable Air Sunbelt Rentals
Aston
07.2006 - 08.2013
- Managed financial records and ensured compliance with accounting standards.
- Prepared monthly financial statements and reports for management review.
- Reconciled bank statements and resolved discrepancies promptly.
- Processed accounts payable and receivable transactions efficiently.
- Assisted in tax preparation and ensured timely submissions to authorities.
- Collaborated with team members on budgeting and forecasting activities.
- Utilized accounting software to maintain accurate financial data records.
- Provided support during audits by preparing necessary documentation and schedules.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Created journal entries accurately and timely for month end close processes.
- Prepared monthly closing entries for multiple companies' books of records.
- Performed general ledger reconciliations on a timely basis.
- Monitored cash flows and prepared weekly cash projections.
Accountant
Eric M. Berman P.C
King of Prussia
03.2003 - 07.2006
- Managed financial records and ensured compliance with accounting standards.
- Reconciled bank statements and resolved discrepancies promptly.
- Processed accounts payable and receivable transactions efficiently.
- Assisted in tax preparation and ensured timely submissions to authorities.
- Utilized accounting software to maintain accurate financial data records.
- Provided support during audits by preparing necessary documentation and schedules.
- Created journal entries accurately and timely for month end close processes.
- Prepared monthly closing entries for multiple companies' books of records.
Junior Accountant
Eric M. Berman P.C
King of Prussia
02.2002 - 02.2003
- Assisted in preparing financial statements for client accounts.
- Maintained accurate records of transactions and invoices.
- Processed accounts payable and receivable using accounting software.
- Recorded transactions in Quickbooks, and mailed invoices to customers 2 times per month
- Maintained Petty Cash and handled bank deposits
- Communicated with external parties to reconcile account problems within 48 hours
Education
Bachelor of Science - Accounting And Finance
Rowan University
Glassboro, NJ05-2001
Cosmetology License - Cosmetology
Empire Beauty School
Easton, PA08-1996
Skills
- Staff scheduling
- Budget management
- Operational improvement
- Inventory management
- Customer relationship management
- Effective communication
- Problem solving
- Vendor relations
- Performance monitoring
- Project management
Affiliations
My husband and kids are the most important in my life. I try to maintain a work life balance career, I make time for my family and still have time to succeed in my career
Accomplishments
- Lead a team of 13 collection representatives consecutively hitting their monthly goal beating out any other collection team for 12 straight months.
Interests
Volunteering at animal shelters
Golf
Timeline
General Manager
Birthright Brewing Co
04.2024 - 03.2025
General Manager
Fegleys Bethlehem Brew Works
09.2023 - 04.2024
Bartender- Bar Manager
Buckhill Brewery
06.2021 - 09.2022
Credit and Collection Manager
Wells Fargo Auto Finance
01.2015 - 03.2021
Accountant
Comrent International
06.2013 - 01.2015
Accountant
Topp Portable Air Sunbelt Rentals
07.2006 - 08.2013
Accountant
Eric M. Berman P.C
03.2003 - 07.2006
Junior Accountant
Eric M. Berman P.C
02.2002 - 02.2003
Bachelor of Science - Accounting And Finance
Rowan University
Cosmetology License - Cosmetology
Empire Beauty School
Similar Profiles
Steven LasantaSteven Lasanta
Line Cook at Birthright Brewing CompanyLine Cook at Birthright Brewing Company
Lis MarburyLis Marbury
NA at Birthright Pregnancy CenterNA at Birthright Pregnancy Center
Yonatan KayYonatan Kay
Chief of Staff at Taglit Birthright IsraelChief of Staff at Taglit Birthright Israel
Brittany RileyBrittany Riley
Substitute Teacher at Shafer Elementary SchoolSubstitute Teacher at Shafer Elementary School
Amiee BrownAmiee Brown
Sales Associate/Retail Keyholder at Style Encore AllentownSales Associate/Retail Keyholder at Style Encore Allentown