Rosita Previlus
Upper Darby
Summary
Dynamic and customer-focused professional with experience as a Store Manager at Thank You God Alimentary Product, adept at optimizing operations and enhancing customer satisfaction. Proven skills in inventory management and team leadership, complemented by a strong background in housekeeping, ensuring cleanliness and guest relations excellence. Committed to fostering a collaborative work environment.
Professional with deep expertise in maintaining cleanliness and order in hospitality environments. Ensures high standards in all tasks, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.
Overview
11
11
years of professional experience
Work History
Housekeeping Room Attendant
Canopy Hotel Philadelphia
02.2024 - Current
- Cleaned and sanitized guest rooms according to hotel standards.
- Stocked and organized cleaning supplies for efficient access.
- Assisted in maintaining inventory of linens and toiletries.
- Reported maintenance issues to ensure prompt resolution.
- Demonstrated adaptability in handling diverse cleaning tasks.
- Followed safety protocols while using cleaning equipment.
- Supported team members during peak occupancy periods.
- Maintained a positive attitude while interacting with guests and staff.
Store Manager
Thank You God Alimentary Product
01.2015 - 01.2024
- Managed daily store operations to ensure efficient workflow and customer satisfaction.
- Trained and supervised staff, fostering a collaborative team environment.
- Implemented inventory management systems to streamline stock control processes.
- Analyzed sales data to identify trends and inform merchandising strategies.
- Oversaw daily store operations, optimizing workflows to enhance productivity and customer satisfaction.
- Implemented inventory management systems, reducing stock discrepancies and improving order accuracy.
- Trained and mentored staff on operational procedures, fostering a culture of continuous improvement.
Education
High School Diploma -
School OF Paul VI
Diquini, Carrefour, Haiti06-2008
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Dusting furniture
- Customer service-focused
- Mopping floors
- Waste disposal
- Chemical handling
- Sorting and washing laundry
- Cleaning techniques
- Supply inventory management
Languages
French
Professional Working
English
Limited Working
Haitian Creole
Native or Bilingual
Interests
- Community Cleanup
- Participating in cultural exchange programs and homestays
Timeline
Housekeeping Room Attendant
Canopy Hotel Philadelphia
02.2024 - Current
Store Manager
Thank You God Alimentary Product
01.2015 - 01.2024
High School Diploma -
School OF Paul VI
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