Detail-oriented professional skilled in customer assistance and problem-solving. Experienced in processing orders and resolving customer issues effectively, ensuring satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Diesel Direct
05.2024 - Current
Assisted customers with inquiries about fuel delivery services and pricing options.
Processed customer orders through the company's order management system efficiently.
Resolved customer complaints by coordinating with dispatch and logistics teams promptly.
Provided product information to customers, ensuring clarity on service offerings.
Maintained accurate records of customer interactions and transactions for follow-up purposes.
Customer Service Representative
7 Oil
Cinnaminson
05.2020 - 05.2024
Addressed customer inquiries regarding fuel delivery services and pricing options.
Resolved customer complaints by coordinating with dispatch and logistics teams efficiently.