Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roslyn King

Philadelphia

Summary

Detail-oriented professional skilled in customer assistance and problem-solving. Experienced in processing orders and resolving customer issues effectively, ensuring satisfaction and loyalty.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Diesel Direct
05.2024 - Current
  • Assisted customers with inquiries about fuel delivery services and pricing options.
  • Processed customer orders through the company's order management system efficiently.
  • Resolved customer complaints by coordinating with dispatch and logistics teams promptly.
  • Provided product information to customers, ensuring clarity on service offerings.
  • Maintained accurate records of customer interactions and transactions for follow-up purposes.

Customer Service Representative

7 Oil
Cinnaminson
05.2020 - 05.2024
  • Addressed customer inquiries regarding fuel delivery services and pricing options.
  • Resolved customer complaints by coordinating with dispatch and logistics teams efficiently.

Education

Bachelor of Arts - Business

Wilmington University
New Castle, DE
01-2022

Skills

  • Order management
  • Customer order processing
  • Complaint resolution
  • Product knowledge
  • Record maintenance
  • Customer relationship management

Timeline

Customer Service Representative

Diesel Direct
05.2024 - Current

Customer Service Representative

7 Oil
05.2020 - 05.2024

Bachelor of Arts - Business

Wilmington University
Roslyn King