Ross Pfile
Pittsburgh
Summary
Enthusiastic and dedicated leader with extensive experience exceeding 15 years in directing business proposal processes for Federal, State, Local, and Global Fortune 50 entities. Strategic and analytical problem solver with an innate ability to anticipate and quickly adapt to shifting business management requirements, project demands, and organizational environments. Significant multicultural collaborative experience to expertly guide multidisciplinary, multinational teams in large-scale programs, projects, proposals, and publications development.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Project (Proposal) Manager
Cisco Systems, Inc.
Pittsburgh
01.2017 - Current
- Strategically lead multidisciplinary virtual teams of up to 25 members in executing a full-phase, Agile-based, proposal development process that ensures delivery of high-quality, timely, accurate, and compliant response submissions.
- Facilitate collaboration with Cisco legal, financial, customer advocacy, and senior business management to resolve issues, drive decision making, verify conformity to internal policies and procedures, obtain required approvals prior to submission.
- Compile and synthesize collaborative team member and subject matter experts (SMEs) contributions.
- Collaborate with partner organizations to ensure compliance.
- Review, rewrite, and edit technical and non-technical content for quality, accuracy, and compliance.
- Experience with Curcuit, Salesforce, and increased experience with Responsive.io (including content management and review).
Senior Proposal Manager and Writer
Various Businesses
Pittsburgh
01.2015 - 01.2017
- Collaborated with small (8a) and large businesses as the party responsible for adherence to proposal processes based on Shipley methodology and ISO standards for submissions to U.S. Federal, SLED, and large commercial solicitations for a wide range of CONUS and OCONUS activities.
- Led meetings and established and drove adherence to completion schedules and activity tracking to meet all deadlines.
- Contributing writer of nontechnical solutions including management approaches, key personnel resumes, and past performance.
- Responsible for compiling input into 'one voice' master document and performing substantive edits to identify any noncompliant or deficient contributions vis-à-vis requirements.
- Mentored junior staff members to instill proper process habits and offer tips to facilitate completion.
Principal Specialist, Proposal Group
Samsung SDS
Seoul
01.2013 - 01.2014
- As a senior member of the proposal review team, scrutinized proposals and accompanying oral presentations, as well as stand-alone presentations, to ensure compliance, clarity, and comprehensiveness.
- Relied on personal global business experience and expertise to ensure that submissions reflected local societal and cultural standards in the countries in which they were presented.
- In close collaboration with the team of in-house translators, reviewed, revised, and refined Korean-to-English translations of a variety of documents including full-scale RFPs, oral presentations, contracts and agreements, corporate manuals and guidelines, and executive-level correspondence (highly confidential as well as publicly released writings).
- Developed and delivered both an introductory-level and follow-on courses for non-native English speakers on effective 'Western style' presentations and improving public speaking.
Contracts Manager
Seven Seas Shipchandlers, LLC
Dubai
01.2010 - 01.2012
- Performed the full range of contract management functions for a portfolio of ongoing programs and proposal efforts.
- Led front-end analysis and assessments of business pursuits and RFPs.
- Served as the focal point for client interface during the proposal phase, contract negotiations, and program performance.
- Held responsibility for contract administration such as mitigating contractual and program risks, developing negotiation strategies, understanding and enforcing contract terms and conditions, acting as liaison with the client for post-signature contractual matters, and representing the organization in contractual issues resolution.
Proposal/Bid Manager
Cisco Systems, Inc.
Pittsburgh
01.2005 - 01.2010
- Directed the development of major proposal responses, led cross-functional teams in the full-phase development process, ensured timely and requirement-specific submissions, and reviewed content for quality, accuracy, and compliance.
Education
Master of Arts - French Literature
Temple University
Philadelphia, PABachelor of Arts - French, Economics Minor
Allegheny College
Meadville, PAFrench Literature - Deuxieme degré d'etudes françaises
CUEF
Grenoble, FranceSkills
- Proposal development and management
- Program and project management
- Workflow development
- Adaptability and flexibility
- Regulatory compliance oversight and review
- Corporate compliance oversight and review
- Team leadership
- Cross-functional collaboration
- Active listening
- Business process identification, definition, documentation, and improvement
- Risk analysis
- Contingency planning
- Quality assurance
- Technical writing and editing
- Marketing leadership
- Communications leadership
- Salesforce utilization
- Oral presentation skills
- Attention to detail
Certification
Foundation Certification, Association of Proposal Management Professionals
Professional Highlights
- Consistently exceeds objectives, earns top marks on reviews, and garners praise from colleagues and clients.
- Continually given critical initiatives and management-level accountability due to outstanding performance including mentoring new hires.
- Effectively manage a range of cross-functional team or individual activities, often concurrently, from inception to completion.
- Contribute to a win rate of nearly 40% using robust, results-driven management, leadership, and organizational skills.
- Co-authored the internal business requirements proposal process reference manual for Cisco that ensures consistent and compliant response documents.
- Facilitated 'proactive proposal workshops' that aided in Cisco initiatives aimed at increasing pipeline within SEA.
- Delivered Federal and SLED proposal responses for Cisco that represented potential revenue in excess of $1B.
- Significantly improved in-person pitches and presentations from Samsung Sales and Marketing teams by training over 500 personnel in 'Western Style' presentations and English communication skills and creating ongoing courses.
- Recognized for on-time delivery of many large-scale RFPs with potential revenue of over $500M for Seven Seas Shipchandlers.
- Identified inconsistencies with invoices and payments for Seven Seas that led to the recouping of millions of dollars.
- Credited as positive, productive team player who proactively learns new skills and stays calm in changing environments.
Security Clearance
Current US Department of Defense Secret Clearance
Languages
- English, Bilingual
- French, UN Rating of 'Superior—Non-native Fluency'
Languages
French
Full Professional
Timeline
Project (Proposal) Manager
Cisco Systems, Inc.
01.2017 - Current
Senior Proposal Manager and Writer
Various Businesses
01.2015 - 01.2017
Principal Specialist, Proposal Group
Samsung SDS
01.2013 - 01.2014
Contracts Manager
Seven Seas Shipchandlers, LLC
01.2010 - 01.2012
Proposal/Bid Manager
Cisco Systems, Inc.
01.2005 - 01.2010
Master of Arts - French Literature
Temple University
Bachelor of Arts - French, Economics Minor
Allegheny College
French Literature - Deuxieme degré d'etudes françaises
CUEF
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