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Professional banking leader with solid experience in financial transactions and customer service. Skilled in handling high-volume cash operations, resolving discrepancies, and enhancing team performance. Recognized for strong focus on collaboration, adaptability, and achieving consistent results. Reliable and flexible, adept at meeting changing needs while ensuring accuracy and security.

Dynamic banking professional with extensive experience as Head Teller at SouthState Bank, excelling in cash handling and customer service. Proven track record in wire transfer processing and relationship building, consistently achieving operational excellence and fostering customer satisfaction. Adept at mentoring team members and enhancing service efficiency through effective problem-solving and attention to detail.

Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge.

Dynamic operations-focused banking professional with a robust track record in employee training, onboarding, and branch operational support. Expertise in developing staff capabilities, streamlining workflows, and ensuring adherence to regulatory and internal standards. Strong background in coaching employees and facilitating system implementations while maintaining audit readiness. Recognized for the ability to translate complex procedures into clear training guidance, fostering a culture of accuracy, efficiency, and exceptional member service.

Pursuing a head teller position with North Towns FCU with the purpose of giving members exemplary service through careful attention to detail excellent communication and computer skills. As a Head teller I guide and advise tellers in the efficient handling of members needs!

Roxanne Balfour-Stewart

Overview

Work History

Head Teller

Junior Abm Custodian/ Clerical Assistant 11

Customer Care Coordinator

Clerical Assistant 11 - Commercial Business Centre

Bank Card Custodian

Junior Teller

Customer Service Officer

Education

Certificate - Public Relations

Certificate - Office Administration

Certificate - Human Resources Management

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Head Teller

Junior Abm Custodian/ Clerical Assistant 11

Customer Care Coordinator

Clerical Assistant 11 - Commercial Business Centre

Bank Card Custodian

Junior Teller

Customer Service Officer

Certificate - Public Relations

Certificate - Office Administration

Certificate - Human Resources Management

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