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Associate Principal Engineer

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Dynamic Customer Support Supervisor with extensive experience at Republic Bank Limited, excelling in complaint resolution and customer relationship management. Proven track record in optimizing workflows and leading teams to enhance service delivery. Adept at enforcing policies while fostering inter-department collaboration, ensuring a motivated and efficient workforce.

Accomplished Premises Manager with a proven track record at Republic Bank Limited, adept in construction project management and team leadership. Spearheaded the opening of a new $9.0M branch, demonstrating expertise in budget management and client relations. Fluent in English and Spanish, excels in regulatory compliance and process optimization, ensuring project success.

Dynamic and detail-oriented professional with experience at Munch Kings, excelling in payroll administration and customer order fulfillment. Proven ability to enhance operational efficiency and accuracy, demonstrated by improved tracking of employee attendance and streamlined logistics processes. Skilled in data entry and meeting coordination, ensuring organized and productive environments.

Summary at a Glance: Supervisory Management 1 Certificate BSc Management Studies, Lower 2nd Class Honours Guidance and Counselling, Certificate Level Two (2) GCE O’ Level Subjects. Seven (7) CXC O’ Level Subjects.
Sales professional prepared to bring extensive industry knowledge and results-driven approach to the supervisory team. Known for effectively managing client relationships and implementing sales strategies that lead to increased revenue. Highly collaborative, adaptable, and reliable, with strong skills in communication and problem-solving.

Offering solid foundation in mechanical aptitude and teamwork, ready to learn and develop in hands-on environment. Brings strong work ethic and ability to grasp new concepts quickly while working effectively with experienced team members. Ready to use and develop practical skills and collaborative abilities in [Desired Position] role. Developed practical skills in collaborative and hands-on work environment, focusing on safety and efficiency. Demonstrates strong problem-solving abilities and effective communication. Looking to transition into new field, bringing commitment to contributing to team success and operational excellence.

Highly motivated Accounting & Finance graduate from the University of the West Indies, Cave Hill, with a strong work ethic and hands-on experience in financial operations, data management, and client services. Seeking an opportunity to apply and expand my skills while contributing to the success and growth of the organization.

Will bring exceptional customer service, positive work environment and top leadership behind the front line.

Highly motivated, detail oriented professional proficient in written and oral communication skills. My experience with financial operations, customer service, and team building will support a role in your company that will allow growth and development for the future.

Flexible and tenacious professional with extensive experience in customer service and banking, notably as Head Teller at Metro City Bank. Proven track record in accurate money handling and employee coaching, enhancing team performance and customer satisfaction. Skilled in upselling techniques and quality control, consistently delivering exceptional service and resolving issues efficiently.

Roxanne Balfour-Stewart

Overview

Work History

Head Teller

Junior Abm Custodian/ Clerical Assistant 11

Customer Care Coordinator

Clerical Assistant 11 - Commercial Business Centre

Bank Card Custodian

Junior Teller

Customer Service Officer

Education

Certificate - Public Relations

Certificate - Office Administration

Certificate - Human Resources Management

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Timeline

Head Teller

Junior Abm Custodian/ Clerical Assistant 11

Customer Care Coordinator

Clerical Assistant 11 - Commercial Business Centre

Bank Card Custodian

Junior Teller

Customer Service Officer

Certificate - Public Relations

Certificate - Office Administration

Certificate - Human Resources Management

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