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Professional with extensive experience in the financial services industry and in-depth knowledge of banking operations, including loan origination, approval, and collections. Skilled in customer service, problem-solving, and financial analysis. Expertise in building and maintaining strong relationships with clients, staff, and stakeholders.
Motivated and results-driven professional with a diverse background in customer service and banking, and a passion for enhancing client experiences. With 4 years of experience in client relations, I have demonstrated a strong ability to adapt to new challenges and deliver outstanding results. Known for my excellent communication skills and problem-solving abilities, I thrive in collaborative environments and am committed to continuous learning and professional development. Eager to contribute my expertise in financial services and customer engagement to a dynamic organization, and help drive success through innovative solutions and dedicated service.

Pursuing a head teller position with North Towns FCU with the purpose of giving members exemplary service through careful attention to detail excellent communication and computer skills. As a Head teller I guide and advise tellers in the efficient handling of members needs!

Dynamic banking professional with extensive experience at Wayne Bank, excelling in cash handling and operational efficiency. Proven track record in training staff and enhancing customer satisfaction through effective problem-solving and attention to detail. Adept at managing branch operations while ensuring compliance with security procedures and promoting bank services.

Dynamic operations-focused banking professional with a robust track record in employee training, onboarding, and branch operational support. Expertise in developing staff capabilities, streamlining workflows, and ensuring adherence to regulatory and internal standards. Strong background in coaching employees and facilitating system implementations while maintaining audit readiness. Recognized for the ability to translate complex procedures into clear training guidance, fostering a culture of accuracy, efficiency, and exceptional member service.

Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit. Well-honed banking knowledge.

Roxanne Balfour-Stewart

Overview

Work History

Head Teller

Junior Abm Custodian/ Clerical Assistant 11

Customer Care Coordinator

Clerical Assistant 11 - Commercial Business Centre

Bank Card Custodian

Junior Teller

Customer Service Officer

Education

Certificate - Public Relations

Certificate - Office Administration

Certificate - Human Resources Management

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Timeline

Head Teller

Junior Abm Custodian/ Clerical Assistant 11

Customer Care Coordinator

Clerical Assistant 11 - Commercial Business Centre

Bank Card Custodian

Junior Teller

Customer Service Officer

Certificate - Public Relations

Certificate - Office Administration

Certificate - Human Resources Management

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