Summary

Overview

Work History

Education

Skills

Timeline

Roxanne Berger

Lehighton

Summary

Dynamic Retail Sales Associate with a proven track record at AT&T Mobility, excelling in customer service and teamwork. Expert in enhancing customer satisfaction and loyalty, while effectively managing inventory and participating in audit teams. Demonstrated ability to exceed sales targets through exceptional problem-solving and collaboration skills. Achieved significant return visits by fostering strong client relationships.

Overview

27

27

years of professional experience

Work History

Retail Sales Associate

AT&T Mobility

11.1997 - Current

Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs.
Managed inventory to prevent stock shortages, ordering new items as necessary.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Managed cash register, ensuring accurate transactions and safeguarding against losses.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Greeted customers and provided outstanding customer service.
Had a huge part of the audit team.

Education

High School Diploma -

Lehighton Area High School

Lehighton, PA

06-1993

Skills

Customer service
Teamwork

Problem-solving
Teamwork and collaboration

Timeline

Retail Sales Associate

AT&T Mobility

11.1997 - Current

High School Diploma -

Lehighton Area High School