Roxanne Berger
Lehighton
Summary
Dynamic Retail Sales Associate with proven success at AT&T Mobility, excelling in customer engagement and sales development. Recognized for consistently achieving personal sales goals and enhancing customer satisfaction through effective problem-solving and teamwork. Skilled in cash register operations and inventory management, fostering a positive shopping experience and driving store performance.
Overview
28
28
years of professional experience
Work History
Retail Sales Associate
AT&T Mobility
11.1997 - Current
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Managed efficient cash register operations.
- Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
- Coordinated special events within the store such as product launches or promotional activities that generated excitement among customers.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used basic computer skills to key customer names, addresses, statistical information, or other data.
Education
High School Diploma -
Lehighton Area High School
Lehighton, PA06-1993
Skills
- Service excellence
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Sales development
- Customer satisfaction
- Customer engagement
- Collecting payments
- Friendly and outgoing
- Time management
- Daily audit of in house cash flow
- Data entry
- Store keyholder
- Professional appearance
Timeline
Retail Sales Associate
AT&T Mobility
11.1997 - Current
High School Diploma -
Lehighton Area High School
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