Roxanne Garcia
Honesdale
Summary
Experienced with providing outstanding service at front desk in hotel setting. Utilizes effective communication and problem-solving skills to enhance guest satisfaction and streamline check-in/check-out processes. Knowledge of hotel management software and reception protocols ensures seamless daily operations.
Overview
19
19
years of professional experience
Work History
Front Desk Receptionist
Wayne Inn
01.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Assistant Store Manager
Family Dollar
10.2020 - 11.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Virtual Assistant
Virtual Assistance by Roxie
08.2006 - 02.2018
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Education
Associate of Science - Oncology Data Specialist
Rochester Community And Technical College
Rochester, MN03-2027
No Degree - Medical Assisting
Ultrasound Diagnostic School
Iselin, NJ05-2002
Skills
- Client services
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Scheduling
- Verbal and written communication
- Administrative skills
Timeline
Front Desk Receptionist
Wayne Inn
01.2023 - Current
Assistant Store Manager
Family Dollar
10.2020 - 11.2021
Virtual Assistant
Virtual Assistance by Roxie
08.2006 - 02.2018
Associate of Science - Oncology Data Specialist
Rochester Community And Technical College
No Degree - Medical Assisting
Ultrasound Diagnostic School
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