ROY BUTLER, M.S
Philadelphia
Summary
Transformational leader with a proven track record in driving operational excellence, scaling organizations, and delivering measurable outcomes. Skilled in strategic planning, financial oversight, and change management. Adept at aligning complex operational initiatives with overarching business goals to achieve sustainable growth. Experienced in leading cross-functional teams, implementing enterprise-level systems, and fostering cultures of innovation and collaboration.
Overview
11
11
years of professional experience
Work History
Director of Operations
Philadelphia Youth Basketball
01.2024 - Current
- Spearheaded operational strategy and execution, resulting in a30% increase in revenue through optimized workflows and enhanced customer experiences
- Improved team productivity by30% and customer satisfaction by40% via CRM integration and streamlined processes
- Negotiated vendor contracts, achieving a15% reduction in operational costs without compromising quality
- Developed and implemented operational playbooks to standardize processes, enabling consistent execution and scalability
- Strengthened IT infrastructure, reducing system downtime by15% and enhancing cybersecurity protocols
Interim Executive Director & Director of Finance and Operations
Abortion Liberation Fund of PA
03.2022 - 03.2024
- Oversaw fiscal management, HR compliance, and IT operations, driving budget growth from $1.2MM to $3.5MM
- Secured $500k in municipal funding, diversifying revenue streams and achieving a190% budget expansion
- Implemented ERP systems, transitioning to Salesforce, improving operational workflows, and achieving a20% efficiency gain
- Designed values-based budgeting frameworks, aligning financial decisions with organizational priorities and mission
- Enhanced employee satisfaction, reducing turnover by10%, through leadership development and benefits improvement
Program Executive Director – Aquatics & Risk Management
YMCA
05.2021 - 03.2022
- Managed a $5MM budget and over250 employees, leading association-wide aquatic programs and risk management initiatives
- Reduced safety incidents by40% through enhanced training and risk mitigation protocols
- Boosted program revenue by25% through innovative programming and increased participant engagement
- Established robust risk management protocols, resulting in zero liability incidents during tenure
Senior Director
YMCA
10.2020 - 05.2021
- Directed operations for multiple departments with a $3.2MM budget, overseeing over250 staff
- Increased program participation by20% through strategic partnerships and community engagement initiatives
- Reduced costs by12% through resource optimization and streamlined processes
District Program Director & Senior Association Trainer
YMCA
03.2018 - 10.2020
- Increased program revenue by18% through innovative offerings and marketing strategies
- Led district-wide programs and training, achieving a90% annual success rate
- Maintained100% compliance with regulatory standards across district operations
Senior Programs Coordinator & Association Trainer
YMCA
03.2014 - 03.2018
- Assisted in the operations of the Membership, Aquatics, and Youth Development Departments, ensuring seamless collaboration and program execution
- Supervised a team of25 staff members, overseeing schedules and ensuring operational excellence
- Directed aquatic training initiatives across14 locations, in collaboration with the Senior Association Trainer
- Established and monitored KPIs for staff training and certification, ensuring compliance and excellence in aquatics programs
- Improved team performance and program outcomes by implementing standardized training protocols
Education
Master of Science - Finance
Southern New Hampshire University
Manchester, NHBachelor of Science - Mathematics & Physics
Radford University
Radford, VASkills
- Advanced CRM Systems (Salesforce, HubSpot)
- Data Analytics Tools (Tableau, Power BI)
- Financial Modeling & ERP Systems
- IT Security & Compliance
- Process Automation Tools
- Operational efficiency
- Strategic planning
- Strategic planning and execution
- Quality assurance
- Risk mitigation
- Operations management
- KPI tracking
Accomplishments
- Operational Scaling: Increased operational efficiency by25% through CRM implementation and workflow optimization.
- Strategic Fundraising: Secured $500K in municipal funding, expanding the budget by190%.
- Leadership Development: Boosted employee satisfaction and retention by fostering an inclusive, growth-oriented culture.
- Risk Management: Reduced incidents by40% through robust safety protocols and employee training.
- IT Transformation: Reduced system downtime by15% via enhanced IT security measures.
CORE COMPETENCIES
- Strategic Planning & Execution
- KPI & OKR Implementation
- Operations Optimization
- Project & Program Management
- Financial Oversight (P&L, Budgeting)
- Change Management
- Cross-Functional Collaboration
- Leadership Development
- Data-Driven Decision Making
- Process Improvement
- Risk Mitigation & Compliance
- CRM & ERP Implementation
Languages
Spanish
Timeline
Director of Operations
Philadelphia Youth Basketball
01.2024 - Current
Interim Executive Director & Director of Finance and Operations
Abortion Liberation Fund of PA
03.2022 - 03.2024
Program Executive Director – Aquatics & Risk Management
YMCA
05.2021 - 03.2022
Senior Director
YMCA
10.2020 - 05.2021
District Program Director & Senior Association Trainer
YMCA
03.2018 - 10.2020
Senior Programs Coordinator & Association Trainer
YMCA
03.2014 - 03.2018
Bachelor of Science - Mathematics & Physics
Radford University
Master of Science - Finance
Southern New Hampshire University
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