Rubiela De León
Elementary Education Teacher
Bejuco, Chame
Summary
Contribute to the achievement of the company's objectives with my knowledge and experience in customer service, responsibility and commitment.
Overview
15
15
years of professional experience
1
1
Language
Work History
Customer Service Representative
OnQ Contact Center S.A.
09.2021 - 12.2023
- Receive calls from patients, attending in a friendly and confidential manner to their needs regarding their accounts for the medical services performed
- Collect all the necessary information about their insurance policy to update it in the system and thus submit the claim to the corresponding Insurers
- Make collections, when warranted, according to the balances in their accounts.
Sales and Customer Service Rep
La Reina Del Hogar S.A.
10.2018 - 09.2020
- Advice on the acquisition of insurance
- Issuance of policies on the Insurers' platforms
- Management of cash register and POS
- Organization of agenda for policy renewal reminders.
Administrative Assistant
Punto G Electronics S.A.
10.2010 - 08.2015
- Customer service
- Advisor of technological products
- Management of cash registers and POS
- Inventory, among others.
Elementary Education Teacher
MEDUCA
03.2009 - 12.2009
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Built positive relationships with parents to involve families in educational process.
- Administered various reading tests and determined student reading levels based on assessment findings.
Education
Computer System Technician - Technology
Technology University of Panama
12.2005
Elementary Education Teacher - Primary Education
University of Panama
12.1998
Skills
Calculation of labor benefits
SIPE system to report employes to CSS
POS Systems and Ordering Platforms
Payroll processing
Calculation of labor benefits
Personal Information
- ID Number: 9-169-846
- Date of Birth: 03/04/1970
- Nationality: Panama
- Marital Status: Single
Timeline
Customer Service Representative
OnQ Contact Center S.A.
09.2021 - 12.2023
Sales and Customer Service Rep
La Reina Del Hogar S.A.
10.2018 - 09.2020
Administrative Assistant
Punto G Electronics S.A.
10.2010 - 08.2015
Elementary Education Teacher
MEDUCA
03.2009 - 12.2009
Computer System Technician - Technology
Technology University of Panama
Elementary Education Teacher - Primary Education
University of Panama