Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Mail Carrier
United States Post office
Chester
05.2025 - 07.2025
Sorted and delivered mail to designated routes in a timely manner.
Maintained accurate records of mail deliveries and pickups.
Operated postal vehicles safely while adhering to traffic regulations.
Used road maps or GPS to verify routes and designated addresses.
Scanned labels on letters or parcels to confirm receipt.
Delivered mail and packages to residential and commercial addresses daily.
Provided friendly customer service at all times while delivering mail.
Scanned packages for delivery tracking.
Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
Mail Carrier
United States Post Office
Camden
09.2024 - 05.2025
Delivered mail and packages to residential and commercial addresses daily.
Maintained accurate records of deliveries and pick-ups throughout the day.
Communicated effectively with customers regarding delivery schedules and inquiries.
Collaborated with team members to ensure timely mail distribution across routes.
Scanned packages for delivery tracking.
Assisted other carriers with their routes as needed during peak periods.
Delivered packages and letters to residential customers.
Sorted mail to be delivered according to route and customer address.
Organized parcels into appropriate size containers for transport.
Reported any damaged or missing mail items to supervisor immediately.
Handled undeliverable mail in accordance with established procedures.
Kept up-to-date knowledge of postal rates, regulations, and procedures.
Recorded addresses, weights, and other information on outgoing mail.
Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
Sorted mail for delivery, arranging mail in delivery sequence.
Collected outgoing mail from homes and businesses to deliver to post office for processing.
Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
Drain technician/Plumber's Assistant
Horizon Services
Norristown
02.2021 - 09.2024
I was a drain technician, Plumber technician.
Pipes in homes & installed clean outs.
Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
Tested plumbing systems to locate leaks, malfunctions and repair needs.
Located and repaired leaks in water supply lines.
Installed and repaired water supply lines, waste disposal systems, and related appliances.
Cut and fit pipes to established measurements.
Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
Maintained records of work performed on each job site including material used and time spent on the job.
Visited customer sites to assess their needs and provide estimates for repair jobs.
Followed relevant codes, regulations, and safety techniques.
Connected gas lines to stoves, dryers, hot water heaters, furnaces.
Soldered copper pipe joints to connect water supply lines for new installations.
Cut openings in walls and floors to accommodate pipe and pipe fittings.
PSE /Mail Processing Clerk
United States Post Office
Delaware
12.2020 - 02.2021
PSE/Mail clerk
Sorted and distributed mail to appropriate departments promptly.
Coordinated with team members to ensure timely service delivery.
Trained new staff on mailing procedures and best practices.
Scanned documents for mailing purposes and generated labels for outgoing items.
Provided customer service support to clients over the phone, via email or in person.
Performed data entry duties for tracking mail and other related activities.
Cleaned equipment regularly for proper functioning of machines used in the facility.
Verified addresses on envelopes before delivery to ensure accuracy of destination.
Processed payments and handled cash using point of sale (POS) computer system.
Sold stamps, services and packaging.
Supported shipping and receiving needs by loading and unloading transportation vehicles and containers.
Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
Help customers fill out change of address forms and reports for lost or stolen mail.
Operated forklifts and other heavy equipment to move large items and containers.
Set goals and operating procedures that maximized employee effectiveness.
Handled undeliverable mail in accordance with established procedures.
Weighed parcels, calculating costs based on type, total weight and final destination.
Computer data entry
Retail Sales Associate
Macys Department Store
King of Prussia
10.2017 - 07.2019
Assisted customers with product selections and provided knowledgeable recommendations.
Maintained store displays and ensured products were properly stocked and organized.
Operated point-of-sale systems for transactions and managed cash handling procedures.
Collaborated with team members to achieve daily sales goals and enhance customer experience.
Processed returns and exchanges, adhering to store policies and customer satisfaction standards.
Educated customers on promotions, new products, and loyalty programs available in-store.
Handled inventory management tasks, including receiving shipments and conducting stock counts.
Engaged with customers to build rapport and foster long-term relationships in the store environment.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Handled customer complaints in a professional manner.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Created price tags and merchandise signs for new items.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Calculated pricing, applied discounts, and collected payments to process transactions.
Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
Operated cash registers and processed transactions including sales, returns, and exchanges.
Answered store and merchandise questions and led customers to wanted items.
Bagged or packaged purchases and wrapped gifts.
Cleaner
Prospect Philadelphia airport
Philadelphia
03.2015 - 02.2016
Operated cleaning equipment and tools to ensure efficient cleaning processes.
Followed safety procedures to protect self and others during cleaning tasks.
Disposed of waste materials according to company guidelines and environmental standards.
Reported maintenance issues or needed repairs to management promptly.
Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
Cleaned windows, glass partitions and mirrors with cleaners and sponges.
Sanitized frequented areas and equipment using approved supplies.
Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
Worked on cleaning airplanes
Unarmed Security Officer
King Of Prussia Mall
King of Prussia
04.2014 - 03.2015
Monitored access points to ensure safety and security of premises.
Conducted regular patrols to deter and detect potential security breaches.
Responded swiftly to incidents, providing immediate support and resolution.
Enforced mall policies and regulations to maintain a safe shopping environment.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Addressed problems quickly and reported clear information while working under minimal supervision.
Fast Food Cashier
Burger King
Philadelphia
06.2013 - 04.2014
Processed customer orders efficiently at the cash register.
Maintained cleanliness and organization of the work area.
Provided excellent customer service and resolved inquiries promptly.
Stocked supplies and monitored inventory levels regularly.
Followed health and safety guidelines during food preparation and service.
Greeted customers and provided friendly customer service.
Inspected orders to make sure they were accurate before handing them to customers.
Took orders, prepared foods and processed payments in full-service establishment.
Maintained cleanliness of work area throughout shift.
Operated cash registers, credit card machines and other related equipment accurately.
Kept customer and food preparation areas clean and well-organized.
Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.