Ruth Garcia
Columbia
Summary
I'I'm very detail oriented follow instructions and good communication skills
Overview
2027
2027
years of professional experience
Work History
Housekeeping Supervisor
Comfort Inn Centerville Road
Lancaster, PA
- Supervised daily housekeeping operations, ensuring adherence to quality standards and guest satisfaction.
- Trained and mentored staff on cleaning protocols and safety procedures, fostering a collaborative environment.
- Developed and implemented efficient cleaning schedules to optimize workflow and maximize productivity.
- Conducted regular inspections of guest rooms and public areas to maintain cleanliness and identify areas for improvement.
- Managed inventory of cleaning supplies, coordinating with vendors for timely replenishment to support operations.
- Resolved guest complaints promptly, enhancing overall experience through effective communication and service recovery techniques.
- Collaborated with other departments to ensure seamless service delivery during peak occupancy periods.
- Analyzed housekeeping processes, recommending improvements that enhanced operational efficiency and reduced costs.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Housekeeping Supervisor
Super 8 Motel
Lancaster, PA
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Increased employee performance through effective supervision and training.
Materials Dispatcher
ASC Engineering
08.2023 - Current
Order Picker
Patterson Logistics
Mount Joy, Pa
08.2020 - 04.2021
- Met performance targets by quickly identifying, locating, and counting merchandise for each order.
- Practiced good housekeeping skills by cleaning up spills immediately or flagging off areas needing advanced work.
- Maintained accurate tracking for order movements with use of RF scan gun.
Forklift Operator
Anvil
Columbia, Pa
07.2018 - 01.2020
- Processed all orders for machine shop and got them prepared to be shopped
Education
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Lampeter Strasburg
Lampeter, PaSkills
- Have experience in bookkeeping
- Good communication skills
- Close attention to details
Section name
June 1987 Lampeter Strasburg Lampeter , Pa
Timeline
Materials Dispatcher
ASC Engineering
08.2023 - Current
Order Picker
Patterson Logistics
08.2020 - 04.2021
Forklift Operator
Anvil
07.2018 - 01.2020
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Lampeter Strasburg
Housekeeping Supervisor
Comfort Inn Centerville Road
Housekeeping Supervisor
Super 8 Motel