Ryan Buck
Allentown
Summary
Versatile leader with skills in team management, customer service, problem-solving, and motivation. Focused on ensuring the safety of everyone I'm in charge of as well as constantly keeping everyone motivated.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Manager
Dorney Park and Wildwater Kingdom
Allentown, PA
02.2021 - Current
- Led operational strategies to enhance guest experience and satisfaction across park.
- Managed daily staff operations, ensuring adherence to safety protocols and service standards.
- Developed and implemented training programs for new team members, fostering skill development and teamwork.
- Managed schedules for all associates in my department
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Health And Physical Education
West Chester University of Pennsylvania
West Chester, PA05-2027
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
Accomplishments
- Elected Health and Physical Education president, January 2025- current
- Managed team of 180 staff members.
Certification
- CPR certified
Timeline
Manager
Dorney Park and Wildwater Kingdom
02.2021 - Current
Restaurant Waiter
Bachelor of Science - Health And Physical Education
West Chester University of Pennsylvania