Ryan Caverly

Managed order fulfillment, inventory, customer care, and data departments for ProSupplyDirect.com for 10+ years.

-Fulfillment Management: Hired and managed a team of 4 warehouse workers. Maintained extremely high quality control, prompt order fulfillment, and a great work environment. (4.8/5 on Google, 100's of reviews)

-Inventory Management: Managed warehouse inventory for 1000s of skus. Oversaw 4 warehouse employees. Received large shipments from industry wholesalers, stock and track the inventory using customer inventory program. List and price inventory. Order inventory for replenishment. Process RGA's. Etc.

-Customer Care Management: Hired and managed a team of 3 employees. We handled all customer care for our website sales, Amazon.com sales, as well as all communication with our suppliers.

-Data Management: Managed all data for inventory replenishment as well as product pricing for inventory in our Returns Center. Placed 100's of $100,000+ purchase orders with suppliers.