Ryan Freer
Harleysville,PA
Summary
Knowledgeable in business information systems with solid studies in analyzing business processes and implementing effective solutions. Proficient in problem solving. Strong knowledge in data analysis and decision making. Knowledge in coding and creating statistical models using clean or deconstructed data sets. Passion for identifying areas for improvement and the maximization of potential
Overview
4
4
years of professional experience
Work History
Car Detailer
North Penn Mazda
08.2023 - 09.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Safely and efficiently delivered cars to customers awaiting their purchased vehicle.
Server
Harleysville Hotel
07.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained sanitary needs and provided clean and disinfected cutlery and dishes.
Cart Attendant
Mainland Golf Course
08.2021 - 09.2022
- Tended to cart malfunctions across the entirety of the property.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Disinfected carts preventing spread of disease, and maintaining a clean and professional detail.
- Maintained lost items and helped return them to the correct owner.
Customer Service Associate
Wawa
08.2020 - 08.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Completed transactions with customers on a regular basis.
- Continually kept a sanitized and safe work space ot protect fellow employees and customers.
Education
Bachelor of Science - Business Analytics
University of Delaware
Newark, DE05-2026
Skills
- Customer service
- R Studio
- SQL
- Microsoft Access
- Microsoft Excel
- Python
- Tableau
- Decision Analytics
- Statistics
- Time management
- Professional
Timeline
Car Detailer
North Penn Mazda
08.2023 - 09.2024
Server
Harleysville Hotel
07.2022 - 05.2023
Cart Attendant
Mainland Golf Course
08.2021 - 09.2022
Customer Service Associate
Wawa
08.2020 - 08.2021
Bachelor of Science - Business Analytics
University of Delaware
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