Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ryan Johnston

Chester Springs,PA

Summary

Dynamic Account Manager with a proven track record at T.O. Epps and Associates, driving over $50 million in sales through innovative product strategies and strong client relationships. Skilled in performance tracking and team collaboration, I excel in enhancing on-air presentations and leveraging customer insights to deliver impactful results.

Overview

2
2
years of professional experience

Work History

Account Manager

T.O. Epps and Associates
05.2024 - Current
  • Manage the Bethlehem Lights account, overseeing a diverse range of seasonal, lighting, and home décor products sold through QVC.
  • Drive product strategy and execution for both live and recorded QVC segments, leveraging social media insights and live TV coordination to maximize performance.
  • Lead all aspects of product setup and logistics for on-air demos, supporting on-air talent and coordinating with QVC studio teams to ensure smooth execution.
  • Executed dynamic growth strategies that drove over $50 million in top-line sales
  • Introduced breakthrough technologies such as Color Prism and 4-in-1 Lighting to the QVC customer, pushing the holiday decor category forward with customer-centric solutions


Collaboration with Bright Lights Media LLC

  • Partner with Bright Lights Media on live video shoots for QVC products, preparing and styling sets to ensure premium product presentation
  • Helped produce custom-shot video content tied to commission-based sales, connecting media strategy directly to revenue performance

On-Air Marketing Intern

T.O. Epps and Associates
05.2023 - 08.2023
  • Collaborated with QVC teams to develop on-air selling strategies and optimize product presentation for live television, using tools like Hootsuite and Microsoft Office to support coordination.
  • Managed end-to-end product transition, including organization and maintenance of physical samples
  • Established relationships with On-Air talent and QVC’s broadcast team to ensure a cohesive plan for On-Air success, including supporting all airings, video shoots, and 24-hour ‘live’ event days
  • Oversaw product life-styling and setup both in QVC studios and at remote filming locations

Education

Bachelor of Science - Marketing

Kutztown University of Pennsylvania
Kutztown, PA
05-2024

Skills

  • Account development
  • Client relationship building
  • Cost reviewing
  • Performance tracking
  • Upselling
  • Sales analysis
  • Product Development & Merchandising
  • Video Production Support & Styling
  • On-Air Presentation (QVC/Live TV)
  • Customer Insights & Trend Analysis
  • Team Collaboration & Leadership
  • Strong Communication & Presentation Skills
  • Innovation & Creative Thinking

Accomplishments

Awarded QVC Star Award (2024) for Merchandising Excellence: Home.

Timeline

Account Manager

T.O. Epps and Associates
05.2024 - Current

On-Air Marketing Intern

T.O. Epps and Associates
05.2023 - 08.2023

Bachelor of Science - Marketing

Kutztown University of Pennsylvania
Ryan Johnston