Ryan Jones
Fairchance
Summary
I have ten plus years of supervisory leadership experience coupled with almost four years of sales and account management. I was publicly recognized by the Borough Manager of State College, PA for helping successfully keep my department open when we lost half of our staffing and leadership due to COVID-19 from April through December 2020. I have had proven success at each of my employers as I continue to grow and build with those around me.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Territory Business Manager
Turning Point Brands Inc.
04.2025 - Current
- Successfully manage two territories in the selling of tobacco and non-tobacco products.
- Using psychology and people skills to create lasting sales relationships and making great connections in all stores I go to.
- Using real data to drive sales along with marketing techniques to obtain and keep customers.
Account Manager
The FDA Group
05.2022 - 04.2025
- Managed multiple client accounts ensuring satisfaction and prompt responses.
- Created Master Service Agreements (MSAs), Statements of Work (SOWs), and proposals for new business deals.
- Prospected and engaged potential clients via LinkedIn and other sales platforms.
- Gained experience in regulatory, quality, and clinical realms as an account manager.
- Successfully worked remotely, showing discipline and self-management.
- Remote
Events Supervisor
State College Borough
07.2017 - 05.2022
- Supervised a team of 15 employees, coordinating all borough-wide events including football games, parades, and student events.
- Managed event scheduling and calendars for employees.
- Trained and evaluated new employees to ensure high performance standards.
Teller I
First National Bank
11.2016 - 06.2017
- Managed several large accounts, aiding customers with loans, new accounts, and overall banking services.
- Provided exceptional customer service in a high-traffic financial institution.
- Balanced this role while concurrently working at UPS.
Operations Supervisor
UPS
04.2013 - 06.2017
- Ensured employee safety and operational efficiency by setting up computers and giving daily reports.
- Promoted within months due to strong work ethic and academic credentials.
- Maintained composure under pressure and effectively managed team concerns.
Therapist
Alliance Health Inc.
07.2011 - 04.2013
- Worked with children diagnosed with autism, behavioral issues, and Down syndrome.
- Developed and implemented daily plans to improve essential life skills and anger management.
- Provided emotional support to families, enhancing the well-being of children.
Education
BA - Criminal Law
Penn State University
State College, PA05.2011
HS Diploma - undefined
Albert Gallatin High School
Uniontown, PA06.2007
Skills
- Event Planning
- Business Development
- Cold Calling
- Writing Skills
- Account Management
- Salesforce
- Negotiation
- Microsoft Office
- CPR Certified
- Autism Experience
- Management
- Marketing
- Account development
- Competitive analysis
- Contract negotiations
- Sales
- Key account management
- Operations management
- Territory management
- Teamwork and collaboration
- Problem-solving
- Time management
- Team leadership
- Organizational skills
- Excellent communication
- Reliability
Certification
CPR Certification
Timeline
Territory Business Manager
Turning Point Brands Inc.
04.2025 - Current
Account Manager
The FDA Group
05.2022 - 04.2025
Events Supervisor
State College Borough
07.2017 - 05.2022
Teller I
First National Bank
11.2016 - 06.2017
Operations Supervisor
UPS
04.2013 - 06.2017
Therapist
Alliance Health Inc.
07.2011 - 04.2013
HS Diploma - undefined
Albert Gallatin High School
BA - Criminal Law
Penn State University