Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ryan Jones

Fairchance

Summary

I have ten plus years of supervisory leadership experience coupled with almost four years of sales and account management. I was publicly recognized by the Borough Manager of State College, PA for helping successfully keep my department open when we lost half of our staffing and leadership due to COVID-19 from April through December 2020. I have had proven success at each of my employers as I continue to grow and build with those around me.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Territory Business Manager

Turning Point Brands Inc.
04.2025 - Current
  • Successfully manage two territories in the selling of tobacco and non-tobacco products.
  • Using psychology and people skills to create lasting sales relationships and making great connections in all stores I go to.
  • Using real data to drive sales along with marketing techniques to obtain and keep customers.

Account Manager

The FDA Group
05.2022 - 04.2025
  • Managed multiple client accounts ensuring satisfaction and prompt responses.
  • Created Master Service Agreements (MSAs), Statements of Work (SOWs), and proposals for new business deals.
  • Prospected and engaged potential clients via LinkedIn and other sales platforms.
  • Gained experience in regulatory, quality, and clinical realms as an account manager.
  • Successfully worked remotely, showing discipline and self-management.
  • Remote

Events Supervisor

State College Borough
07.2017 - 05.2022
  • Supervised a team of 15 employees, coordinating all borough-wide events including football games, parades, and student events.
  • Managed event scheduling and calendars for employees.
  • Trained and evaluated new employees to ensure high performance standards.

Teller I

First National Bank
11.2016 - 06.2017
  • Managed several large accounts, aiding customers with loans, new accounts, and overall banking services.
  • Provided exceptional customer service in a high-traffic financial institution.
  • Balanced this role while concurrently working at UPS.

Operations Supervisor

UPS
04.2013 - 06.2017
  • Ensured employee safety and operational efficiency by setting up computers and giving daily reports.
  • Promoted within months due to strong work ethic and academic credentials.
  • Maintained composure under pressure and effectively managed team concerns.

Therapist

Alliance Health Inc.
07.2011 - 04.2013
  • Worked with children diagnosed with autism, behavioral issues, and Down syndrome.
  • Developed and implemented daily plans to improve essential life skills and anger management.
  • Provided emotional support to families, enhancing the well-being of children.

Education

BA - Criminal Law

Penn State University
State College, PA
05.2011

HS Diploma - undefined

Albert Gallatin High School
Uniontown, PA
06.2007

Skills

  • Event Planning
  • Business Development
  • Cold Calling
  • Writing Skills
  • Account Management
  • Salesforce
  • Negotiation
  • Microsoft Office
  • CPR Certified
  • Autism Experience
  • Management
  • Marketing
  • Account development
  • Competitive analysis
  • Contract negotiations
  • Sales
  • Key account management
  • Operations management
  • Territory management
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Team leadership
  • Organizational skills
  • Excellent communication
  • Reliability

Certification

CPR Certification

Timeline

Territory Business Manager

Turning Point Brands Inc.
04.2025 - Current

Account Manager

The FDA Group
05.2022 - 04.2025

Events Supervisor

State College Borough
07.2017 - 05.2022

Teller I

First National Bank
11.2016 - 06.2017

Operations Supervisor

UPS
04.2013 - 06.2017

Therapist

Alliance Health Inc.
07.2011 - 04.2013

HS Diploma - undefined

Albert Gallatin High School

BA - Criminal Law

Penn State University

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Ryan Jones